[cisco-voip] Cobras restore of messages results in Outlook 2007 cannot do this action on this type of attachment

Pat Hayes pat-cv at wcyv.com
Thu Jan 29 12:10:48 EST 2009


I just tried a similar process in my lab. Same problem. Messages are
accessible via TUI, but even using OWA the attached wave file is not
accessible. I'm guessing it is something about the way the restored
message is encoded? Looks like a new bug to be filed...

On Wed, Jan 28, 2009 at 2:39 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
>
>
> I took a single 5.0(1) Voicemail Subscriber and restored him to the new
> Unified 5.0(1) via Cobras.  When he clicks on any of the messages that
> Cobras restored he gets a Outlook 2007 message  "Cannot open this item.
> Outlook cannot do this action on this type of attachment." New messages are
> fine, he does have his recorded name and greetings, etc. Just can't open
> those old messages.
>
>
>
>
>
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