[cisco-voip] Cobras restore of messages results in Outlook 2007 cannot do this action on this type of attachment

Jason Aarons (US) jason.aarons at us.didata.com
Thu Jan 29 14:00:24 EST 2009


Since I rebuilt Unity as a failover pair and ran FailoverConfig.exe, I
then learned you can't do a Dirt restore if you run FailOverConfig.exe.
And you can't uninstall FailOverConfig.exe, you have to rebuild! Meaning
I really need COBRAS to work.

About ExMerge can I export/restore 1600 mailboxes with a few clicks, or
would I have to run ExMerge restore 1600 times. I'm not very familiar
with ExMerge -jason

-----Original Message-----
From: Pat Hayes [mailto:pat-cv at wcyv.com] 
Sent: Thursday, January 29, 2009 1:49 PM
To: Jason Aarons (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cobras restore of messages results in Outlook
2007 cannot do this action on this type of attachment

Exmerge should work just fine, that's what DiRT has been using behind
the scenes for many a year.

On Thu, Jan 29, 2009 at 12:30 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
> If you use Exmerge and export pst on old Unity Voicemail Only 5.0(1),
> then ExMerge import pst on new Unity Unified 5.0(1) does it work? It
did
> for my customer, but not sure I want to ask them to ExMerge all 1600
> users...
>
> -----Original Message-----
> From: Pat Hayes [mailto:pat-cv at wcyv.com]
> Sent: Thursday, January 29, 2009 12:11 PM
> To: Jason Aarons (US)
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cobras restore of messages results in
Outlook
> 2007 cannot do this action on this type of attachment
>
> I just tried a similar process in my lab. Same problem. Messages are
> accessible via TUI, but even using OWA the attached wave file is not
> accessible. I'm guessing it is something about the way the restored
> message is encoded? Looks like a new bug to be filed...
>
> On Wed, Jan 28, 2009 at 2:39 PM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
>>
>>
>> I took a single 5.0(1) Voicemail Subscriber and restored him to the
> new
>> Unified 5.0(1) via Cobras.  When he clicks on any of the messages
that
>> Cobras restored he gets a Outlook 2007 message  "Cannot open this
> item.
>> Outlook cannot do this action on this type of attachment." New
> messages are
>> fine, he does have his recorded name and greetings, etc. Just can't
> open
>> those old messages.
>>
>>
>>
>>
>>
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