[cisco-voip] Cobras restore of messages results in Outlook 2007 cannot do this action on this type of attachment

[Pat Hayes]

Exmerge can both import and export groups of mailboxes without much
trouble other than taking a while to complete. You can simplify the
process even further by just taking a DiRT backup of the original
system with the option to backup messages - this will automatically
exmerge out the user's mailboxes to individual alias.pst files.
They'll be located somewhere relatively obvious in the directory that
DiRT creates for the backup.

For the import, you basically just need to point the tool to the
directory of PST files. The one caveat is that the aliases need to
match. If they don't, you'd need to rename the pst files to reflect
the new alias (i.e. from old-alias.pst to new-alias.pst).

On Thu, Jan 29, 2009 at 2:00 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:
> Since I rebuilt Unity as a failover pair and ran FailoverConfig.exe, I
> then learned you can't do a Dirt restore if you run FailOverConfig.exe.
> And you can't uninstall FailOverConfig.exe, you have to rebuild! Meaning
> I really need COBRAS to work.
>
> About ExMerge can I export/restore 1600 mailboxes with a few clicks, or
> would I have to run ExMerge restore 1600 times. I'm not very familiar
> with ExMerge -jason
>
> -----Original Message-----
> From: Pat Hayes [mailto:pat-cv at wcyv.com]
> Sent: Thursday, January 29, 2009 1:49 PM
> To: Jason Aarons (US)
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cobras restore of messages results in Outlook
> 2007 cannot do this action on this type of attachment
>
> Exmerge should work just fine, that's what DiRT has been using behind
> the scenes for many a year.
>
> On Thu, Jan 29, 2009 at 12:30 PM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
>> If you use Exmerge and export pst on old Unity Voicemail Only 5.0(1),
>> then ExMerge import pst on new Unity Unified 5.0(1) does it work? It
> did
>> for my customer, but not sure I want to ask them to ExMerge all 1600
>> users...
>>
>> -----Original Message-----
>> From: Pat Hayes [mailto:pat-cv at wcyv.com]
>> Sent: Thursday, January 29, 2009 12:11 PM
>> To: Jason Aarons (US)
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Cobras restore of messages results in
> Outlook
>> 2007 cannot do this action on this type of attachment
>>
>> I just tried a similar process in my lab. Same problem. Messages are
>> accessible via TUI, but even using OWA the attached wave file is not
>> accessible. I'm guessing it is something about the way the restored
>> message is encoded? Looks like a new bug to be filed...
>>
>> On Wed, Jan 28, 2009 at 2:39 PM, Jason Aarons (US)
>> <jason.aarons at us.didata.com> wrote:
>>>
>>>
>>> I took a single 5.0(1) Voicemail Subscriber and restored him to the
>> new
>>> Unified 5.0(1) via Cobras.  When he clicks on any of the messages
> that
>>> Cobras restored he gets a Outlook 2007 message  "Cannot open this
>> item.
>>> Outlook cannot do this action on this type of attachment." New
>> messages are
>>> fine, he does have his recorded name and greetings, etc. Just can't
>> open
>>> those old messages.
>>>
>>>
>>>
>>>
>>>
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>>
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> -----------------------------------------
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