[cisco-voip] Billback software upgrade

[Leslie Meade]

I hear you loud and clear.

But I think I explained myself incorrectly.
The app is called Billback and it resides on another server and the sql
on that server fires a query off to the CDR table on the Callmanager.
Funny thing is I put the issue into TAC and the first level said it
should be fine, but he also said that he would check it out with the
developers first. So I am awaiting some more information from both
sides.

Leslie



-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Monday, July 06, 2009 7:41 AM
To: Leslie Meade
Cc: cisco-voip
Subject: Re: [cisco-voip] Billback software upgrade

I strongly recommend against this.  Replacing any drivers on the CM
server itself is likely to cause issues.  Your network so your choice.

TAC will not support this.

/Wes

On Thursday, July 02, 2009 1:41:00 PM, Leslie Meade <lmeade at signal.ca>
wrote:
> I have a client that uses a Billback data base and they upgraded it 
> from sql 2000 to sql 2005.
> Now they are getting sql errors like
>
> OLE DB provider "SQLNCLI" for linked server "172.16.1.10" returned 
> message "Unspecified error".
> OLE DB provider "SQLNCLI" for linked server "172.16.1.10" returned 
> message "The stored procedure required to complete this operation 
> could not be found on the server. Please contact your system
administrator.".
> Msg 7311, Level 16, State 2, Line 1
>
> Cannot obtain the schema rowset "DBSCHEMA_TABLES_INFO" for OLE DB 
> provider "SQLNCLI" for linked server "172.16.1.10". The provider 
> supports the interface, but returns a failure code when it is used.
>
> Microsoft identifies the problem as the system stored procedures not 
> being upgraded when SQL 2000 was upgraded from SP3 to SP4.
>  
>  The link for the fix is: http://support.microsoft.com/kb/906954
>  
> The fix is to run instcat.sql against the CCM instance of SQL 2000.
>  
>
> Does anyone know of an issue with this? I am very dubious about 
> anything SQL related to the call managers so I thought I'd ask here 
> before asking TAC
>
>
> Leslie
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>