[cisco-voip] PLAR and VM?

[Lelio Fulgenzi]

I don't think the call is getting to the VM system at all. If there was an alternate extension missing, minimally, they would get the opening greeting. At least in Unity/Connection. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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----- Original Message ----- 
From: "Scott Voll" <svoll.voip at gmail.com> 
To: "Jonathan Madziarczyk" <JMad at cityofevanston.org> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, July 7, 2009 12:11:48 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] PLAR and VM? 

add the 1234 as an alternate number in Unity to the VM 4321 and use a RP for extension 1234 (i'm guessing 1234 is not a route match in CM). 


Just my 2 cents 


scott 


On Tue, Jul 7, 2009 at 9:04 AM, Madziarczyk, Jonathan < JMad at cityofevanston.org > wrote: 






Hi, 



I’m a little unsure about how PLAR handles VM. I’ve got number 1234 on my gateway that does a PLAR to 4321. 



Number 4321 has a VM box and if I call 4321 directly it goes to VM after 4 rings. 



However if I dial 555-1234, it PLARs to 4321 but never goes to VM. Eventually after about 10 rings it hangs up on me. 



How can I get 1234 to go to a VM box if nobody answers the PLAR to 4321? 



JM 
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