[cisco-voip] Cisco Unified Presence (7.0.1) With Unity Connection (7.0.2) MailStore Problem

[Jason Burns]

Just a correction on the mail store bit.
CUPS uses the mail store config to tell the CUPC client where to get
VoiceMail messages from. The configured mail store must be running IMAP and
the CUPC client will connect to that IMAP server to download VMs.

Using Unity the mail store is wherever Exchange is located and IMAP needs to
be turned on.

Using Unity Connection the mail store IS the Unity Connection server and you
need to turn on IMAP on Unity Connection.

The mail store might be used for other things as well, but as far as I know
it is used for pointing to the right IMAP server.

For Exchange Calendar Integration you configure a Presence Gateway.


On Tue, Jul 7, 2009 at 4:03 PM, Moataz Mamdouh <moataz_mmdh at yahoo.com>wrote:

> Solved
> the problem was not with the mail store as mentioned by Matt (thank you)
> it works just fine when configuring the HTTPS to use 443 and properly
> configuring PCA user name and password on unity connection .
>
>
> --- On *Tue, 7/7/09, Matt Slaga (US) <Matt.Slaga at us.didata.com>* wrote:
>
>
> From: Matt Slaga (US) <Matt.Slaga at us.didata.com>
> Subject: RE: [cisco-voip] Cisco Unified Presence (7.0.1) With Unity
> Connection (7.0.2) MailStore Problem
> To: "Moataz Mamdouh" <moataz_mmdh at yahoo.com>
> Date: Tuesday, July 7, 2009, 2:20 PM
>
>  Mail store is for connecting to Microsoft Exchange for calendar presence
> integration.  It is not related to Unity Connection.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Moataz Mamdouh
> *Sent:* Tuesday, July 07, 2009 1:14 PM
> *To:* CISCO VOIP LIST
> *Subject:* [cisco-voip] Cisco Unified Presence (7.0.1) With Unity
> Connection (7.0.2) MailStore Problem
>
>
>
> Dear all
> when running system troubleshooter form presence administration i have a
> problem with something called mail store ( the server is unreachable) , what
> is exactly the settings needed to correct this problem? , what is the *
> port* and *protocol *configuration (TLS, TCP , SSL)
>
> ,  I have setup the the web service protocol to *HTTPS* according to Cisco
> documents
>
> if you have successfully implement it please let me know any checklist for
> this kind of integration
> Note:
> *Unity Connection - SCCP - Call Manager *
> thanks
>
>
>
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