[cisco-voip] Caller ID clarification

Carlos Ortiz COrtiz at sscincorporated.com
Thu Jul 9 10:35:21 EDT 2009


We have a business unit that wants to send out a different caller ID
name (ABC Company) from their location.  According to ATT who is the PRI
provider, they will accept whatever we send to them.  I have a couple of
questions:

 

1)      Can this be done with CCM 4.1.3 and H.323 gateways? (if so -
where do I configure)

 

2)      From previously looking into this I understand that Caller ID at
a residence is determined by a database lookup by the Local LEC.   If
that's true, how could I get this database updated nationwide so that
when we call our clients (all over the US) they get the name ABC company
instead of the generic "Shelton, CT".

 

 

Thanks,

 

Carlos

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