[cisco-voip] CUPS7 - assigning users to a Node

[Ryan Ratliff]

Try http://cisco.com/en/US/partner/docs/voice_ip_comm/cupc/7_0/ 
english/troubleshooting/guide/trouble.html.

-Ryan

On Jul 10, 2009, at 12:27 PM, Oddiraju, Kiran @ London SMC wrote:

Ahhhaa… looks like I have lot of connectivity and configuration  
issues here… any advice?





Thanks,

Kiran


-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: 10 July 2009 17:12
To: Oddiraju, Kiran @ London SMC
Cc: Kiran Ananthpur Bacche (kbacche); cisco-voip
Subject: Re: [cisco-voip] CUPS7 - assigning users to a Node

Try going to Help->Show Server Health and look for errors.  You may

have limited connectivity to the CUPS server.

-Ryan

On Jul 10, 2009, at 12:06 PM, Oddiraju, Kiran @ London SMC wrote:

Thanks Kiran, that worked. Now I can login on the Personal

Communicator as well but when I add a contact it doesn’t appear in

contacts list. At the bottom of the windows it says Connected

(Limited). What does that mean?



Thanks



From: Kiran Ananthpur Bacche (kbacche) [mailto:kbacche at cisco.com]

Sent: 10 July 2009 16:09

To: Oddiraju, Kiran @ London SMC; cisco-voip

Subject: RE: [cisco-voip] CUPS7 - assigning users to a Node



Assign CUPS capability which gets reflected in the column "Licensed CUP"



The next sync b/w CUPS and CUCM would  do the work.



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-

bounces at puck.nether.net] On Behalf Of Oddiraju, Kiran @ London SMC

Sent: Friday, July 10, 2009 6:05 PM

To: cisco-voip

Subject: [cisco-voip] CUPS7 - assigning users to a Node

Cisco Unified Communications Manager 7.1.2a

Cisco Unified Presence 7.0.1

Microsoft AD – LDAP integration

Platform – VMWare



Guys,



I have just installed CUPS7 and configured it in my CUCM7

environment. I am trying to assign users to a Node under System-

  >Topology option but I can’t see any of my CUCM7 users there. But I

can see all the users in User managementàEnd users. What

configuration step did I miss? License?



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<image002.png>



Many thanks,



Kiran

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No. 3536032. Regulated by the RICS and an appointed representative of

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CB Richard Ellis Limited, Registered Office: St Martin's Court, 10  
Paternoster Row, London, EC4M 7HP, registered in England and Wales  
No. 3536032. Regulated by the RICS and an appointed representative of  
CB Richard Ellis Indirect Investment Services Limited which is  
authorised and regulated by the Financial Services Authority. This  
communication is from CB Richard Ellis Limited or one of its  
associated/subsidiary companies. This communication contains  
information which is confidential and may be privileged. If you are  
not the intended recipient, please contact the sender immediately.  
Any use of its contents is strictly prohibited and you must not copy,  
send or disclose it, or rely on its contents in any way whatsoever.  
Reasonable care has been taken to ensure that this communication (and  
any attachments or hyperlinks contained within it) is free from  
computer viruses. No responsibility is accepted by CB Richard Ellis  
Limited or its associated/subsidiary companies and the recipient  
should carry out any appropriate virus checks.