[cisco-voip] ipccx accept step problem.

[ahmet can]

Hi,

 

First of all, restart your CCX then from CCX enterprise parameters, check which codec your system uses then go to CCM side then check your CTI RPs' and CTI Ports' device pool then examine this device pool for the region then look at your ip phones' device pool and region that you made your tests from. I think that your problem caused by codec problem. I assumed your CCX services are not in partial state.

 

Please give me information whether my advice can be workaround or not.

 

Regards,

 

Ahmet Can KETEN 
 


Date: Mon, 20 Jul 2009 17:03:42 +0300
From: qfcyric at gmail.com
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ipccx accept step problem.

I deploy ipccx7.0 with ccm7 in vmware environment for my lab.
I use and samle script which accepts a call and then selects a resource.

when I call the cti number, call ring then directed to the jtapi number, then triger sent the application to the script(I saw with debug).but in the accept step debug gives exception which states channel id: .. is in terminated/connected state.

What is the meaning of this what can be the problem.

thx for any help

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