[cisco-voip] Incoming Number with 3 Scheduling Options

[Matthew Loraditch]

Ok this is a sticky wicket and I'm wondering what the best way to handle it is. We have a main number for a store that needs to have 3 modes of operation, Open Weekday, Open Saturday and Closed, it needs to ring to a hunt group, ring to an operator and go to a closed greeting respectively, this is what i was thinking, 2 Call Handlers in Unity, 1 with the master open vs. closed schedule, when open go to handler 2 with different schedule whereby "open" hours transfer to HG and "closed hours" go to operator, it's not pretty but i think it will work.

Any thoughts or better ways to handle?
Thanks!


Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

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