[cisco-voip] Incoming Number with 3 Scheduling Options

[Denis Pointer]

you could do this with time of day routing in call manager as well.

On Wed, Jul 29, 2009 at 2:45 PM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

>  Ok this is a sticky wicket and I'm wondering what the best way to handle
> it is. We have a main number for a store that needs to have 3 modes of
> operation, Open Weekday, Open Saturday and Closed, it needs to ring to a
> hunt group, ring to an operator and go to a closed greeting respectively,
> this is what i was thinking, 2 Call Handlers in Unity, 1 with the master
> open vs. closed schedule, when open go to handler 2 with different schedule
> whereby "open" hours transfer to HG and "closed hours" go to operator, it's
> not pretty but i think it will work.
>
> Any thoughts or better ways to handle?
> Thanks!
>
>
> *Matthew Loraditch*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com
> Support Issue? Email support at heliontechnologies.com for fast assistance!
>
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-- 
Denis Pointer, A. Sc. T.
Customer Systems Analyst (Senior Design)

CCVP, CCNA, CCDA
Cisco Unified Contact Center Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco IP Communications Express Specialist
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