[cisco-voip] Incoming Number with 3 Scheduling Options

[Lelio Fulgenzi]

I would probably use standard greeting for weekdays, holiday greeting for saturday and closed greeting for closed. Then set up a holiday schedule that includes all Saturdays that year. It's not ideal, but it just may work for you. With Unity Connection 7, the holiday schedule can be from a specific time period, without that, I don't think it will work. 



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Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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----- Original Message ----- 
From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com> 
To: cisco-voip at puck.nether.net 
Sent: Wednesday, July 29, 2009 4:45:40 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Incoming Number with 3 Scheduling Options 


Ok this is a sticky wicket and I'm wondering what the best way to handle it is. We have a main number for a store that needs to have 3 modes of operation, Open Weekday, Open Saturday and Closed, it needs to ring to a hunt group, ring to an operator and go to a closed greeting respectively, this is what i was thinking, 2 Call Handlers in Unity, 1 with the master open vs. closed schedule, when open go to handler 2 with different schedule whereby "open" hours transfer to HG and "closed hours" go to operator, it's not pretty but i think it will work. 

Any thoughts or better ways to handle? 
Thanks! 



Matthew Loraditch 
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