[cisco-voip] Strange UCM CDR Agent Behavior

Fuermann, Jason JBF005 at shsu.edu
Mon Jun 1 10:24:13 EDT 2009


I recommend looking at the traces and seeing what CCM thinks is happening

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick
Sent: Sunday, May 31, 2009 12:09 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Strange UCM CDR Agent Behavior

Hi,

I have setup an external billing server in UCM 7.01 via SFTP. I use freeFTPD on the billing server to receive the CDR files. I can see the CDR agent successfully accesses its FTP home folder and uploads files.

However, the problem is that it doesn't do that consistently. Sometimes it does upload the CDR file and some other times it doesn't. Instead, it does something very strange, it stays logged in to the SFTP server and keeps sending the same file over and over. Sometimes it just connects and disconnects without doing anything. In all cases I usually make a call and monitor the CDR agent behavior.





Here is a copy of the FTP daemon log:

05-31-2009 19:21:15 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is changing dir to /cdr\ (C:\Ucm\CCM7-ISO\cdr\\)
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:21:15 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:21:58 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:22:01 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is changing dir to /cdr\ (C:\Ucm\CCM7-ISO\cdr\\)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 is uploading /cdr/cdr_StandAloneCluster_01_200905220805_44 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905220805_44)
05-31-2009 19:22:01 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:26:35 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 access denied
05-31-2009 19:26:35 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:26:53 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:26:53 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:27:09 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:27:13 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:27:13 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:29:47 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:29:51 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:29:51 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:32:31 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:32:33 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:32:34 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:35:13 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:35:16 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:35:17 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:38:10 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:38:12 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:38:12 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:41:07 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:41:11 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:41:11 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:44:08 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:44:12 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:44:12 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:47:08 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:47:11 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:47:11 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:50:05 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:50:09 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:50:09 IP 192.168.1.5 SFTP ccm7 transfer complete
05-31-2009 19:53:04 IP 192.168.1.5 SFTP ccm7 disconnected
05-31-2009 19:53:08 IP 192.168.1.5 SFTP connection attempt
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 connected
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to / (C:\Ucm\CCM7-ISO\)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is changing dir to /\cdr\ (C:\Ucm\CCM7-ISO\\cdr\\)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is listing /cdr (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 is uploading //cdr/cdr_StandAloneCluster_01_200905261433_166 (C:\Ucm\CCM7-ISO\cdr\cdr_StandAloneCluster_01_200905261433_166)
05-31-2009 19:53:08 IP 192.168.1.5 SFTP ccm7 transfer complete
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