[cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...

[Richard Humphries]

What I have done is enabled message monitor, this throws in about a two second delay there so you can hit the transfer key a second time.  Unfortunately the delay will appear for all calls going to a subscriber’s VM box.

Just make sure you are running the latest ES out there, you don’t want to hit bug  CSCsm46139.  http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm46139

Thanks,

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, June 02, 2009 3:04 PM
To: Go0se
Cc: cisco-voip
Subject: Re: [cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...

I don't recall there ever being a solution to this without extra work. The only thing I can think of is creating a call handler for each voicemail box with a blank greeting of about 5 seconds which transfers to the voicemail box for each user after the greeting.

It's not scalable (2x the work) but if it's absolutely necessary, it's a workaround.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Go0se" <me at go0se.com>
To: "cisco-voip" <cisco-voip at puck.nether.net>
Sent: Tuesday, June 2, 2009 3:53:06 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...



I’ve been meaning to address this for a few days… and I apologize, I’m digging up an excerpt from an old post (below) that I pulled off the Internets (I already deleted the email)



I’ve implemented the method below for quite some time but does anyone have a way around the following example?:



You are on a call that you wish to forward directly to voicemail so you hit TRANSFER, then dial “*” plus the extension, but before you can hit transfer a 2nd time, you already hear “Hi, this is Joe” (or whatever the user’s greeting is) – and the person you are transferring misses the first part of the greeting?



-Go0se

http:/atc.go0se.com



-------------------------------------



This enables a end user or operator with a 7941 phone to do a Transfer *XXXX Transfer and send caller direct to Voicemail.







Transferring Calls Directly to Voice Mail with Cisco CallManager



http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml





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