[cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...

Lelio Fulgenzi lelio at uoguelph.ca
Tue Jun 2 16:03:50 EDT 2009


I don't recall there ever being a solution to this without extra work. The only thing I can think of is creating a call handler for each voicemail box with a blank greeting of about 5 seconds which transfers to the voicemail box for each user after the greeting. 

It's not scalable (2x the work) but if it's absolutely necessary, it's a workaround. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Go0se" <me at go0se.com> 
To: "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Tuesday, June 2, 2009 3:53:06 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone... 


I’ve been meaning to address this for a few days… and I apologize, I’m digging up an excerpt from an old post (below) that I pulled off the Internets (I already deleted the email) I’ve implemented the method below for quite some time but does anyone have a way around the following example?: You are on a call that you wish to forward directly to voicemail so you hit TRANSFER, then dial “*” plus the extension, but before you can hit transfer a 2 nd time, you already hear “Hi, this is Joe” (or whatever the user’s greeting is) – and the person you are transferring misses the first part of the greeting? -Go0se http:/atc.go0se.com ------------------------------------- This enables a end user or operator with a 7941 phone to do a Transfer *XXXX Transfer and send caller direct to Voicemail. Transferring Calls Directly to Voice Mail with Cisco CallManager http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml 
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