[cisco-voip] Call Pickup while Hunting

[Countryman, Edward]

This is really good information; thank you so much for the nudge in the
correct direction.

 

From: Mike Lydick [mailto:mike.lydick at gmail.com] 
Sent: Tuesday, June 02, 2009 1:55 PM
To: Anthony Kouloglou
Cc: Countryman, Edward; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Pickup while Hunting

 

Details...

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unifie
d%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End
%20Users&topicID=.ee6c82d&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_locati
on%26location%3D.2cbede1c

Best Regards,

Mike Lydick




On Tue, Jun 2, 2009 at 2:21 PM, Anthony Kouloglou <akoul at dataways.gr>
wrote:

So Mike,
what you are saying is that in CUCM 5.X, 6.x or 7.X it is possible to
pickup a call ringing a line group (broadcast, circular or whatever?)?
=-O

For example:
extension A, B and C are in the same line group and they ring because
there is hunt pilot that points to a hunt list where this line group
exist.
And another extension D, is in the same pick up group as A,B and C.
Is D capable of answering that call by picking it up?
I have never managed to achieve that! :'(  on an CUCM version

Thanks
Anthony



Quoting Mike Lydick <mike.lydick at gmail.com>:

What version of callmanager? there is an old bug in 4.x that would
prevent
this. Otherwise all configured correctly it should work.

http://supportwiki.cisco.com/ViewWiki/index.php/In_Cisco_CallManager_4.x
,_Call_Pickup_or_Group_Pickup_does_not_answer_calls_from_members_of_a_Li
ne_Group



Best Regards,

Mike Lydick



On Tue, Jun 2, 2009 at 12:58 PM, Countryman, Edward <
Edward.Countryman at provena.org> wrote:

 I have a large administrative office where the users all exist in a
large pickup group.



Each line covers (through a line group) to different extensions located
in
the office.



Does anyone know if call pickup should work when the call is ringing
through the line group (covering) extensions ?

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