[cisco-voip] Call Pickup while Hunting

Mike Lydick mike.lydick at gmail.com
Tue Jun 2 14:54:43 EDT 2009


Details...

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Phone%20Services%20for%20End%20Users&topicID=.ee6c82d&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbede1c

Best Regards,

Mike Lydick



On Tue, Jun 2, 2009 at 2:21 PM, Anthony Kouloglou <akoul at dataways.gr> wrote:

> So Mike,
> what you are saying is that in CUCM 5.X, 6.x or 7.X it is possible to
> pickup a call ringing a line group (broadcast, circular or whatever?)? =-O
>
> For example:
> extension A, B and C are in the same line group and they ring because there
> is hunt pilot that points to a hunt list where this line group exist.
> And another extension D, is in the same pick up group as A,B and C.
> Is D capable of answering that call by picking it up?
> I have never managed to achieve that! :'(  on an CUCM version
>
> Thanks
> Anthony
>
>
> Quoting Mike Lydick <mike.lydick at gmail.com>:
>
>  What version of callmanager? there is an old bug in 4.x that would prevent
>> this. Otherwise all configured correctly it should work.
>>
>>
>> http://supportwiki.cisco.com/ViewWiki/index.php/In_Cisco_CallManager_4.x,_Call_Pickup_or_Group_Pickup_does_not_answer_calls_from_members_of_a_Line_Group
>>
>>
>>
>> Best Regards,
>>
>> Mike Lydick
>>
>>
>>
>> On Tue, Jun 2, 2009 at 12:58 PM, Countryman, Edward <
>> Edward.Countryman at provena.org> wrote:
>>
>>   I have a large administrative office where the users all exist in a
>>> large pickup group.
>>>
>>>
>>>
>>> Each line covers (through a line group) to different extensions located
>>> in
>>> the office.
>>>
>>>
>>>
>>> Does anyone know if call pickup should work when the call is ringing
>>> through the line group (covering) extensions ?
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>
>
>
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