[cisco-voip] Importing/Restoring Users From 4.x DIRT Backup to New 5.x Version Install

[Travis Dennis]

Hello Jim,

Hello Jim


You are going to have to use COBRAS to do the fresh install of 5.x using the 4.x information. You will need to have the 4.x box still up and running for the full process.  I don't think DIRT will do anything other than a same version restore.

http://www.ciscounitytools.com/App_COBRAS.htm


Regards,

Travis Dennis
Network Engineer
DataSource Technical Consulting
 (770)490-3313 
 
www.DataSourcePro.com



-----Original Message-----
From: Jim Reed [mailto:jreed at swiftnews.com] 
Sent: Tuesday, June 02, 2009 11:47 PM
To: cisco-voip at puck.nether.net; ask-icd-ivr-support at external.cisco.com
Subject: Importing/Restoring Users From 4.x DIRT Backup to New 5.x Version Install

Does anyone know if it's possible to import/restore the user database from a
Unity 4.x backup into a new 5.x install?  We did a complete, clean install
of Unity 5 on a new box but DIRT restore is telling us it can't restore the
users because the versions are not the same.  Any input greatly appreciated.
Or do we have to do a 5.x upgrade over the top of the Unity 4 install?

Thank You...
-- 
Jim Reed
Swift Communications, Inc.
970-683-5646 (Direct)
775-772-7666 (Cell)