[cisco-voip] Importing/Restoring Users From 4.x DIRT Backup to New 5.x Version Install

[Dana Tong (AU)]

I used COBRAS export and import for a Unity 4.0 to Unity 7.0(2) recently. It works well if you're just looking to import users and call handlers.
You can get it from www.ciscounitytools.com

Cheers
Dana


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jim Reed
Sent: Wednesday, June 03, 2009 1:47 PM
To: cisco-voip at puck.nether.net; ask-icd-ivr-support at external.cisco.com
Subject: [cisco-voip] Importing/Restoring Users From 4.x DIRT Backup to New 5.x Version Install

Does anyone know if it's possible to import/restore the user database from a
Unity 4.x backup into a new 5.x install?  We did a complete, clean install
of Unity 5 on a new box but DIRT restore is telling us it can't restore the
users because the versions are not the same.  Any input greatly appreciated.
Or do we have to do a 5.x upgrade over the top of the Unity 4 install?

Thank You...
--
Jim Reed
Swift Communications, Inc.
970-683-5646 (Direct)
775-772-7666 (Cell)


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