[cisco-voip] CUOM alert: FXS port utilization

[Robert Bannon]

Hi Jason,
This turned out to be an issue with CUOM

CUOM gets information via SOAP calls from CUOM to CCM

Entering the following fixed the issue:
Pdterm VHMIntegrator
Pdexec VHMIntegrator

Thanks
Rob

________________________________
From: Jason Burns [mailto:burns.jason at gmail.com]
Sent: 21 May 2009 00:18
To: Robert Bannon
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUOM alert: FXS port utilization

Does RTMT think the active number of ports is greater than 24?

If RTMT is wrong, start looking at the CallManager. If RTMT is correct, start looking at how the CUOM server polls and then presents this data to you.
On Wed, May 20, 2009 at 12:37 PM, Robert Bannon <rbannon at lancomms.ie<mailto:rbannon at lancomms.ie>> wrote:

Hi,

The problem our customer is having is to do with monitoring on CUOM (Cisco Unified Operation Manager, version 2.1). It is reporting that the FXS utilization on one of the CallManager (4.1(3)) servers is over 100%, ie 140%, 500%. When I dig down to the "detailed device view" it is showing: Total FXS Ports 24, Active FXS Ports 32. The total number of FXS ports seems correct, as RTMT has the same number of registered ports, so it's the number of active ports that is causing the issue. Analog gateways been used are VG224.



Any ideas?



Regards,

Rob









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