[cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone...

Wed Jun 3 09:39:37 EDT 2009

Confirmed. This is cool! Thanks Pat! 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Voice Noob" <voicenoob at gmail.com> 
To: "Pat Hayes" <pat-cv at wcyv.com>, "Richard Humphries" <Richard.Humphries at aos5.com> 
Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
Sent: Wednesday, June 3, 2009 9:04:40 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail without ringing phone... 

This is also the case with Unity Connection 7.X 

-----Original Message----- 
From: cisco-voip-bounces at puck.nether.net 
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Pat Hayes 
Sent: Tuesday, June 02, 2009 5:24 PM 
To: Richard Humphries 
Cc: cisco-voip 
Subject: Re: [cisco-voip] Can Unity Voicemail 5x transfer direct to 
voicemail without ringing phone... 

Unity 4.2 and later with a sccp integration should have this taken 
care of, if Unity notices a change in the media (as will happen when 
completing a transfer), it will restart the user's greeting for the 
new connected party. No need to add fixed delays. 

On Tue, Jun 2, 2009 at 4:10 PM, Richard Humphries 
<Richard.Humphries at aos5.com> wrote: 
> What I have done is enabled message monitor, this throws in about a two 
> second delay there so you can hit the transfer key a second time. 
> Unfortunately the delay will appear for all calls going to a subscriber’s 
VM 
> box. 
> 
> 
> 
> Just make sure you are running the latest ES out there, you don’t want to 
> hit bug CSCsm46139. 
> 
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet 
chBugDetails&bugId=CSCsm46139 
> 
> 
> 
> Thanks, 
> 
> 
> 
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi 
> Sent: Tuesday, June 02, 2009 3:04 PM 
> To: Go0se 
> Cc: cisco-voip 
> Subject: Re: [cisco-voip] Can Unity Voicemail 5x transfer direct to 
> voicemail without ringing phone... 
> 
> 
> 
> I don't recall there ever being a solution to this without extra work. The 
> only thing I can think of is creating a call handler for each voicemail 
box 
> with a blank greeting of about 5 seconds which transfers to the voicemail 
> box for each user after the greeting. 
> 
> It's not scalable (2x the work) but if it's absolutely necessary, it's a 
> workaround. 
> 
> --- 
> Lelio Fulgenzi, B.A. 
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
> "Bad grammar makes me [sic]" - Tshirt 
> 
> 
> ----- Original Message ----- 
> From: "Go0se" <me at go0se.com> 
> To: "cisco-voip" <cisco-voip at puck.nether.net> 
> Sent: Tuesday, June 2, 2009 3:53:06 PM GMT -05:00 US/Canada Eastern 
> Subject: [cisco-voip] Can Unity Voicemail 5x transfer direct to voicemail 
> without ringing phone... 
> 
> 
> I’ve been meaning to address this for a few days… and I apologize, I’m 
> digging up an excerpt from an old post (below) that I pulled off the 
> Internets (I already deleted the email) 
> 
> 
> 
> I’ve implemented the method below for quite some time but does anyone have 
a 
> way around the following example?: 
> 
> 
> 
> You are on a call that you wish to forward directly to voicemail so you 
hit 
> TRANSFER, then dial “*” plus the extension, but before you can hit 
transfer 
> a 2nd time, you already hear “Hi, this is Joe” (or whatever the user’s 
> greeting is) – and the person you are transferring misses the first part 
of 
> the greeting? 
> 
> 
> 
> -Go0se 
> 
> http:/atc.go0se.com 
> 
> 
> 
> ------------------------------------- 
> 
> 
> 
> This enables a end user or operator with a 7941 phone to do a Transfer 
*XXXX 
> Transfer and send caller direct to Voicemail. 
> 
> 
> 
> 
> 
> 
> 
> Transferring Calls Directly to Voice Mail with Cisco CallManager 
> 
> 
> 
> 
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186 
a00800dea82.shtml 
> 
> 
> 
> 
> 
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