[cisco-voip] Attendant console question

[Scott Voll]

is the reason for the the 8? overlapping DID's?
if not, maybe you can change the CSS for the AC to allow direct calling?

Scott

On Tue, Jun 2, 2009 at 5:04 AM, Granger, Simon
<simon.granger at fmglobal.com>wrote:

> Hi
>
> We have an attendant console in our office, it lists all the users
> extensions from a text file so that they can see the line status (i.e call
> forwarded, on the phone)
>
> It works well for the one office, but the problem is that it cannot be used
> to transfer between offices as they need to dial an 8 then the phone number
> for another office.
>
> If we put the text file to an 8 (number) then they cannot see the status of
> the directory number.
>
> We have a translation pattern to strip the 8 after they have dialled it, so
> having another one to put an 8 in causes a bit of a loop....
>
> Does any one have any suggestions how they implemented this, with a similar
> issue?
>
> Call manager 6
>
> Thanks
>
> Simon
>
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