[cisco-voip] [OSL | CCIE_Voice] CUPC Presence statuses...

[Jonathan Charles]

The primary extension is set.

Both CUPC and the 7961 are associated to the user.

The user is assigned to the DN on both devices.

The user is listed as a UserID on both devices.

CUPS is 7.0(2); CUCM is 7.0(1)



Jonathan

On Tue, Jun 9, 2009 at 8:39 PM, Priyank Kiran<priyank.kiran at gmail.com> wrote:
> Make sure the setting for Primary Extension on the user page looks OK. If
> both the softphone and deskphone share the same extension, you should be OK
> after switching the application from softphone to deskphone.
>
> -Priyank
>
>
> On Tue, Jun 9, 2009 at 4:29 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>>
>> OK, so we basically have three statuses...
>>
>> Available, green with a checkbox....
>>
>> Idle, Yellow with a minus sign...
>>
>> and DND which is red with a slash....
>>
>> How do we show that someone is on the phone? It appears to only work
>> when I make the call using the softphone... (CUPC), but if I set CUPC
>> to use the deskphone and make the call either thru the desk phone or
>> thru CUPC, I do not show as on the phone from other users...
>>
>> Control of the phone from CUPC works fine... no probs at all...
>>
>>
>> Jonathan
>
>