[cisco-voip] [OSL | CCIE_Voice] CUPC Presence statuses...

[Brian]

Jonathan,

Did you ever get this working?  I'm running into the same issue where I can
see Available/Busy/Idle status of each user logged in with CUPC, but can't
see if they are on the phone.  IM is working just fine too.  I'm running
CUPS 7.0(4) and CUCM 6.1(3).

Thanks,
Brian

On Tue, Jun 9, 2009 at 11:36 PM, Jonathan Charles <jonvoip at gmail.com> wrote:

> The primary extension is set.
>
> Both CUPC and the 7961 are associated to the user.
>
> The user is assigned to the DN on both devices.
>
> The user is listed as a UserID on both devices.
>
> CUPS is 7.0(2); CUCM is 7.0(1)
>
>
>
> Jonathan
>
> On Tue, Jun 9, 2009 at 8:39 PM, Priyank Kiran<priyank.kiran at gmail.com>
> wrote:
> > Make sure the setting for Primary Extension on the user page looks OK. If
> > both the softphone and deskphone share the same extension, you should be
> OK
> > after switching the application from softphone to deskphone.
> >
> > -Priyank
>  >
> >
> > On Tue, Jun 9, 2009 at 4:29 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
> >>
> >> OK, so we basically have three statuses...
> >>
> >> Available, green with a checkbox....
> >>
> >> Idle, Yellow with a minus sign...
> >>
> >> and DND which is red with a slash....
> >>
> >> How do we show that someone is on the phone? It appears to only work
> >> when I make the call using the softphone... (CUPC), but if I set CUPC
> >> to use the deskphone and make the call either thru the desk phone or
> >> thru CUPC, I do not show as on the phone from other users...
> >>
> >> Control of the phone from CUPC works fine... no probs at all...
> >>
> >>
> >> Jonathan
> >
> >
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