[cisco-voip] [OSL | CCIE_Voice] CUPC Presence statuses...

Brian bms314 at gmail.com
Tue Jun 23 12:34:50 EDT 2009


Nevermind, I figured it out.  My Presence Group wasn't set to Allow
Subscription.

Brian

On Tue, Jun 23, 2009 at 8:54 AM, Brian <bms314 at gmail.com> wrote:

> Jonathan,
>
> Did you ever get this working?  I'm running into the same issue where I can
> see Available/Busy/Idle status of each user logged in with CUPC, but can't
> see if they are on the phone.  IM is working just fine too.  I'm running
> CUPS 7.0(4) and CUCM 6.1(3).
>
> Thanks,
> Brian
>
>   On Tue, Jun 9, 2009 at 11:36 PM, Jonathan Charles <jonvoip at gmail.com>wrote:
>
>> The primary extension is set.
>>
>> Both CUPC and the 7961 are associated to the user.
>>
>> The user is assigned to the DN on both devices.
>>
>> The user is listed as a UserID on both devices.
>>
>> CUPS is 7.0(2); CUCM is 7.0(1)
>>
>>
>>
>> Jonathan
>>
>> On Tue, Jun 9, 2009 at 8:39 PM, Priyank Kiran<priyank.kiran at gmail.com>
>> wrote:
>> > Make sure the setting for Primary Extension on the user page looks OK.
>> If
>> > both the softphone and deskphone share the same extension, you should be
>> OK
>> > after switching the application from softphone to deskphone.
>> >
>> > -Priyank
>>  >
>> >
>> > On Tue, Jun 9, 2009 at 4:29 PM, Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>> >>
>> >> OK, so we basically have three statuses...
>> >>
>> >> Available, green with a checkbox....
>> >>
>> >> Idle, Yellow with a minus sign...
>> >>
>> >> and DND which is red with a slash....
>> >>
>> >> How do we show that someone is on the phone? It appears to only work
>> >> when I make the call using the softphone... (CUPC), but if I set CUPC
>> >> to use the deskphone and make the call either thru the desk phone or
>> >> thru CUPC, I do not show as on the phone from other users...
>> >>
>> >> Control of the phone from CUPC works fine... no probs at all...
>> >>
>> >>
>> >> Jonathan
>> >
>> >
>> _______________________________________________
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>>
>
>
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