[cisco-voip] JTAPI login failed. Error while determining CCM version -1

[Adrian Van Wyk (ZA)]

Had this problem. Found a problem with a duplicate IP address on the network the unity and another PC had the same address changed unity and it worked.

hope this helps

Adrian
________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of Louis Koekemoer (ZA)
Sent: 10 June 2009 10:50 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] JTAPI login failed. Error while determining CCM version -1


Hi all,

I’m running into a problem with Unity Express(NME Module) and CallManager 7.0.2.20000-5 I firstly upgraded the module to nme.7.0.3, and found an issue. Thought I have some mismatch in the versions, and downgraded to version nme.3.2.3, as per table below. I still het exactly the same error. “JTAPI login failed. Error while determining CCM version -1 Do you wish to proceed?” We are running IOS c3825-ipvoicek9-mz.124-15.XZ1.bin, and I did make sure of all the Jtapi info and credentials.

[cid:image001.png at 01C9E9B6.8C74E300]


Regards

Louis Koekemoer
Cisco IPT Systems Engineer
Dimension Data
Tel.          +27 (11) 575 6560
Mob.       +27 (71) 680 8790
Fax.         +27 (11) 576 6560
Louis.Koekemoer at za.didata.com<UrlBlockedError.aspx>

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