[cisco-voip] CUPC Presence statuses...

[Chris Ward (chrward)]

CUCM 6.X and later moved away from the SUBSCRIBE method for presence. In fact, in CUCM 6.X and later, the Subscribe CSS is no longer required on the SIP trunk to CUP to pass presence.

Instead, CUP implemented the PUBLISH model for presence so instead of CUP subscribing for every user's presence to CUCM individually, CUCM now just publishes the presence to the trunk. The current way to get CUCM to publish the presence of a user is to assign the user to the line. This DOES NOT mean that you just associate the line to the user on the user config page. You must go to the line config and at the very bottom of that page, add associate a user to that line.

This added a little complexity/confusion because now, not only do you have to associate the line to the user, but you also have to associate the user to the line.

HTH

-Chris

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Friday, June 12, 2009 3:10 AM
To: Matt Slaga (US)
Cc: ccie_voice at onlinestudylist.com; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC Presence statuses...

Presence SUBSCRIBE CSS is the same on all devices and has visibility
to all partitions

On Wed, Jun 10, 2009 at 7:56 AM, Matt Slaga
(US)<Matt.Slaga at us.didata.com> wrote:
> Check your presence Subscribe Calling Search Space.  Make sure it is the same on the Sip trunk as it is on the devices you wish to monitor.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
> Sent: Tuesday, June 09, 2009 7:29 PM
> To: cisco-voip at puck.nether.net; ccie_voice at onlinestudylist.com
> Subject: [cisco-voip] CUPC Presence statuses...
>
> OK, so we basically have three statuses...
>
> Available, green with a checkbox....
>
> Idle, Yellow with a minus sign...
>
> and DND which is red with a slash....
>
> How do we show that someone is on the phone? It appears to only work
> when I make the call using the softphone... (CUPC), but if I set CUPC
> to use the deskphone and make the call either thru the desk phone or
> thru CUPC, I do not show as on the phone from other users...
>
> Control of the phone from CUPC works fine... no probs at all...
>
>
> Jonathan
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