[cisco-voip] CUPC Presence statuses...

[Cristobal Priego]

the first thing that you need to do to get the Calendaring status to work is
to upload the certificates from you exchange server to Presence, if you have
an owa server its easier. once you have done it you need to create an
account in AD that will have read only permissions to the users mailboxes
and then configure the account under voicemail profile. also on the CUPC go
to File>preference>statu, and check the box that says show me as "in a
meeting".

if you can't get the status "on the phone" you need to start the
troubleshooting in callmanager
all presence information (reachability, phone presence, calendar presence)
is delivered from CUPS to CUPC by a SIP NOTIFY message.
you can run the troubleshooter in CUPS to eleminate basic configuration
erros
on CCM check that the SIP trunk was configured with the proper ip address
and/or destination port
also check the SIP security profile.

if this isn't working yet. pull the CCM trace and look for

StationInit *Offhook *SEP<MAC ADDRESS>
then check that CCM send out a Publish SIP Message to CUPS

"PUBLISH sip:ipuser@<ip address>:5070

let me know how it works


I didn't have the meeting stuff working because we don't have Meetingplace
express or Webex, we are going to deploy webex pretty soon and I'm going to
try to integrate it with presence.

2009/6/12 Chris Ward (chrward) <chrward at cisco.com>

> CUCM 6.X and later moved away from the SUBSCRIBE method for presence. In
> fact, in CUCM 6.X and later, the Subscribe CSS is no longer required on the
> SIP trunk to CUP to pass presence.
>
> Instead, CUP implemented the PUBLISH model for presence so instead of CUP
> subscribing for every user's presence to CUCM individually, CUCM now just
> publishes the presence to the trunk. The current way to get CUCM to publish
> the presence of a user is to assign the user to the line. This DOES NOT mean
> that you just associate the line to the user on the user config page. You
> must go to the line config and at the very bottom of that page, add
> associate a user to that line.
>
> This added a little complexity/confusion because now, not only do you have
> to associate the line to the user, but you also have to associate the user
> to the line.
>
> HTH
>
> -Chris
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
> Sent: Friday, June 12, 2009 3:10 AM
> To: Matt Slaga (US)
> Cc: ccie_voice at onlinestudylist.com; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUPC Presence statuses...
>
> Presence SUBSCRIBE CSS is the same on all devices and has visibility
> to all partitions
>
> On Wed, Jun 10, 2009 at 7:56 AM, Matt Slaga
> (US)<Matt.Slaga at us.didata.com> wrote:
> > Check your presence Subscribe Calling Search Space.  Make sure it is the
> same on the Sip trunk as it is on the devices you wish to monitor.
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
> > Sent: Tuesday, June 09, 2009 7:29 PM
> > To: cisco-voip at puck.nether.net; ccie_voice at onlinestudylist.com
> > Subject: [cisco-voip] CUPC Presence statuses...
> >
> > OK, so we basically have three statuses...
> >
> > Available, green with a checkbox....
> >
> > Idle, Yellow with a minus sign...
> >
> > and DND which is red with a slash....
> >
> > How do we show that someone is on the phone? It appears to only work
> > when I make the call using the softphone... (CUPC), but if I set CUPC
> > to use the deskphone and make the call either thru the desk phone or
> > thru CUPC, I do not show as on the phone from other users...
> >
> > Control of the phone from CUPC works fine... no probs at all...
> >
> >
> > Jonathan
> > _______________________________________________
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