[cisco-voip] E-911 setup ERL information

Fri Jun 12 12:31:45 EDT 2009

MSAG (Master Street Address Guide)  it's just a database of street
addresses that the PSAP uses to identify locations.  You are correct,
the PSAP doesn't really need to be a part of your E911 until the time
comes around to actually test and confirm that what you think you are
sending them is accurate.  Though it never hurts to show them what
you're planning (especially with a large campus) and see if they have
any input that would help them get their emergency services to the exact
locations.

I know AT&T uses Intrado in Illinois to manage their MSAG and ANI/ALI.

Lelio is correct, you need to go to your Telco and find out how you can
manage your ANI/ALI info.  They already have your ANIs (numbers) they
just need you to tied that to your ALI (location).  There's always a
cost associated to this and they will provide you with the correct
syntax for your output to their database.

Depending on how big your campus is, it may be easier to just manually
change your ANI/ALI info instead of trying to get CER to export it.

Let us know how it goes.

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Friday, June 12, 2009 11:05 AM
To: 'Lelio Fulgenzi'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] E-911 setup ERL information

I don't think I need this PSALI you are talking about. I just need to
send a different DID number outbound for each ERL. 

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Friday, June 12, 2009 10:01 AM
To: Voice Noob
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] E-911 setup ERL information

As far as I know, E911 information is given to the Telco, not the PSAP.
The PSAP rarely wants to hear from you. Even testing is getting to be a
bit of an issue in metropolitan areas.

You have to get a PSALI type service from your provider. This costs
money and allows you to update the records for the DIDs you have
purchased. In Canada anyways.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Voice Noob" <voicenoob at gmail.com>
To: cisco-voip at puck.nether.net
Sent: Friday, June 12, 2009 10:10:49 AM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] E-911 setup ERL information

CUCM 7.x with Emergency Responder 7.x.  I have all of the translations
and locations setup working correctly. My problem is with the local PSAP
operator. The place I am setting up is a large campus but the local
Telco did not offer PRI's or CAMA trunks before this installation. This
customer has enough clout locally to get the Telco to get the equipment
so they can have PRI's because they wanted to implement E-911 to the
police even though there is no law requiring it yet.  Now when I try to
export my location information the local PSAP administrator does not
know what to do with it. He states that all of that is handled by AT&T
at the MSAG. I don't know what MSAG is but it sounds like that is where
I need to go.  Does anyone know of a standard way to export the
information that AT&T would accept. I think I have hit a brick wall
locally. 

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