[cisco-voip] using Nagios to monitor MCS servers

Sun Jun 14 17:06:56 EDT 2009

I have used Nagios to monitor CCM servers in the past, and from what I remember the Nagios ".check_snmp" rely on the standard SNMP MIBS which are readily available.  There is also the option of installing a client side APP on the Windows servers that will perform the push rather than the pull procedure.  This will not be supported obviously, and it will be even more difficult to use this method should all the UC apps become Linux appliances, but it was much more secure.

>From my experience with Nagios; I found it difficult to implement to start with, but once up and running it has the ability to match (with a few add-ons) most of the features of its more expensive contemporaries.  I know the server farm I installed 2 years ago is still functioning today for a small SMB management centre.

Regards - Mike

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Abebe Amare
Sent: Saturday, 13 June 2009 2:14 AM
To: Fuermann, Jason
Cc: cisco voip
Subject: Re: [cisco-voip] using Nagios to monitor MCS servers

I may be wrong but RTMT is good for monitoring but not good as a reporting tool. For call manager, there is the serviceability report which provides a very good summarized daily/weekly performance report. What about other applications like UCCX, Quality manager and Unity which run on MCS servers?

regards,

Abebe A.
On Fri, Jun 12, 2009 at 7:01 PM, Fuermann, Jason <JBF005 at shsu.edu<mailto:JBF005 at shsu.edu>> wrote:

Does RTMT push, I thought it pulled, it says "Successfully pulled data from server side".  At any rate, I do agree, push is better than pull, and RTMT is pretty good (not perfect), but I still can't integrate RTMT in the tool that monitors the rest of our network/servers.

Also, if SNMP is a problem for the CUCM then should we be developing some kind of script that pulls from the RIS Data Collector?

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>]
Sent: Friday, June 12, 2009 10:43 AM
To: Abebe Amare
Cc: cisco voip; Fuermann, Jason

Subject: Re: [cisco-voip] using Nagios to monitor MCS servers

RTMT?

It's gotten a lot better, and it's really your only solution going forward with appliances I think.

I think you can do SNMP, but push beats pull in my opinion.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Abebe Amare" <abucho at gmail.com<mailto:abucho at gmail.com>>
To: "Jason Fuermann" <JBF005 at shsu.edu<mailto:JBF005 at shsu.edu>>
Cc: "cisco voip" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Sent: Friday, June 12, 2009 11:36:28 AM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] using Nagios to monitor MCS servers

If using third party tools is not recommended, what is Cisco's recommended way to monitor the performance (CPU, memory, paging) utilization of these servers? We chose nagios because it is free and easy to use.

regards,

Abebe A.

On Fri, Jun 12, 2009 at 5:32 PM, Fuermann, Jason <JBF005 at shsu.edu<mailto:JBF005 at shsu.edu>> wrote:

Would you mind elaborating on the issues? I wouldn't think snmp gets every few minutes would be that big an issue (at least compared to a single get). Of course, I could also see a single get spiking the cpu and causing a code yellow, I just wouldn't expect it. Just curious cause we are using snmp to monitor our cluster.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Wes Sisk
Sent: Friday, June 12, 2009 9:09 AM
To: abuch
Cc: cisco voip
Subject: Re: [cisco-voip] using Nagios to monitor MCS servers

It is possible but I would caution you to take careful inventory of functionality and alarms before and after implementing nagios.  we have seen numerous service impacting issues caused by monitoring tools.

Regards,
Wes

On Friday, June 12, 2009 2:59:03 AM, abuch <abucho at gmail.com><mailto:abucho at gmail.com> wrote:

Dear,

What do you thinks of using Nagios to monitor performance utilization of Cisco MCS servers running windows 2003 like UCCX, WFO QM and Unity?

regards,

Abebe Amare

System Engineer, VivaCell

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