[cisco-voip] DTMF Tone problem?

[Chris Ward (chrward)]

Lisa,

 

We need call flow details... Is this from an IP Phone to an IVR? GW to
IVR? IVR to GW? What type of GW? Etc...

 

Pleas provide as much detail as possible and we will be glad to assist.

 

-Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lisa Notarianni
Sent: Monday, June 15, 2009 1:29 PM
Cc: cisco-voip at puck.nether.net
Subject: [cisco-voip] DTMF Tone problem?

 

I have had a few problem calls today regarding callers not being able to
choose options from menus when they are calling out.  The tones are not
being recognized.  The problems are intermittent.  Anyone familiar with
this problem?

Thank you,

Lisa

-- 
 

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