[cisco-voip] DTMF Tone problem?

[Scott Voll]

Other way around.
the bug when using the hand set would send dual touch tones.  by using the
speaker phone is worked around the issue.

but John is correct.  I think it was right around the 8.3 and 8.4 firmware
and if I remember correctly it was 79x1 and better.  (like all the java
phones)

Just my two cents.

Scott

On Mon, Jun 15, 2009 at 10:41 AM, Truelove_John <JTruelove at aetinc.com>wrote:

>  We had similar problem, was due to firmware on phones.  We had 7945/65/75
> running (I think) version 8.4.3 or 1 earlier.
>
> Upgrade phones to newer firmware, problem fixed.
>
>
>
> When users used the speaker phone to press keys for automated system, it
> would not work or generated wrong DTMF tones.
>
> If they used the handset, it worked fine.
>
>
>
> May not be the same problem your experiencing but HTH.
>
>
>
> John
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lisa Notarianni
> *Sent:* Monday, June 15, 2009 1:29 PM
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] DTMF Tone problem?
>
>
>
> I have had a few problem calls today regarding callers not being able to
> choose options from menus when they are calling out.  The tones are not
> being recognized.  The problems are intermittent.  Anyone familiar with this
> problem?
>
> Thank you,
>
> Lisa
>
> --
>
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