[cisco-voip] IP IVR licensing

Paul asobihoudai at yahoo.com
Mon Jun 15 15:04:26 EDT 2009


As much as I am loathe to reply to my own messages, I have discovered the answer to my questions through the "Getting Started with IP IVR 6.0.1." Under UCCE usage, IP IVR failover is NOT supported in a CCM-like SQL cluster failover it is still possible to have ICM control the failover of calls sent to two distinctly separate IP IVR servers. Now my question is, how difficult is it to configure IP IVR failover on ICM and am I required to use MSDE for its databases or can I use MS SQL 2000 on each distinct IP IVR?

Paul



----- Original Message ----
From: Paul <asobihoudai at yahoo.com>
To: cisco-voip at puck.nether.net
Sent: Monday, June 15, 2009 2:41:45 PM
Subject: [cisco-voip] IP IVR licensing


While I understand that CRS server is UCCX and IP IVR, what sort of licensing does IP IVR follow under? I see Standard, Premium, and Enhanced for UCCX. This is confusing since I'm trying to get to the bottom of my issue which is to see if IP IVR 6.0.1 with the HA option is supported when being used with IPCC Enterprise 7(UCCE).


      
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