[cisco-voip] Help with first time VOIP setup.

[Larry Hadrava]

Sounds like you may have an issue with the switch port that the phone is
connected to.
On the router do a show ip dhcp bind and see if the phone is getting an IP
address.

Please also let us see the switchport config and tell us what type of switch
you are using.


Larry Hadrava
CCIE #12203 CCNP CCNA
Sr. Support Engineer – IPexpert, Inc.
URL: http://www.IPexpert.com


On Mon, Jun 15, 2009 at 7:29 PM, Anthony R. Mattke <a.mattke at gmail.com>wrote:

> Well, this is what I did as far as DHCP and TFTP setup...
>
> ip dhcp pool VOIP
>   network 10.1.8.0 255.255.255.0
>   domain-name test.net
>   option 150 ip 10.1.8.1
>   lease 7
> !
> ip dhcp excluded-address 10.1.8.0 10.1.8.100
> !
>
> tftp-server flash:/phone/7940-7960/P00308000400.bin alias P00308000400.bin
> tftp-server flash:/phone/7940-7960/P00308000400.loads alias
> P00308000400.loads
> tftp-server flash:/phone/7940-7960/P00308000400.sb2 alias P00308000400.sb2
> tftp-server flash:/phone/7940-7960/P00308000400.sbn alias P00308000400.sbn
>
> dir flash shows those files there
>   36  -rw-      129828  Feb 19 2007 19:47:55 +00:00
> phone/7940-7960/P00308000400.bin
>   37  -rw-         461  Feb 19 2007 19:47:55 +00:00
> phone/7940-7960/P00308000400.loads
>   38  -rw-      701768  Feb 19 2007 19:48:08 +00:00
> phone/7940-7960/P00308000400.sb2
>   39  -rw-      130232  Feb 19 2007 19:48:10 +00:00
> phone/7940-7960/P00308000400.sbn
>
> While the phone loads, it just goes back and forth between configuring VLAN
> and Configuring IP and then ends up at Phone Unprovisione
>
> I went ahead and did a debug ephone registration and I got 0 output...
> Next I tried.
>
> #show debug
> EPHONE error debugging is enabled
> EPHONE registration debugging is enabled
>  for 12 ephones (too many to list)
> voice-register:
>  voice-register error debugging is on
>  voice-register events debugging is on
>
> Still nothing on the terminal while the phone boots..
>
> I must have something configured wrong... Could it be because this is a SIP
> phone and the only files I have on the tftp server are the stock ones from
> the CME 4.1 package??
>
> Thanks!
>
> -Tony
>
>
> Larry Hadrava wrote:
>
>> Also - how is your dhcp setup for the IP phones? Is the option 150 setup
>> correctly?
>>  What are the phone displays telling you during the boot process?
>>  You can also check the ephone registration process with debug commands.
>>
>> Larry Hadrava
>> CCIE #12203 CCNP CCNA
>> Sr. Support Engineer – IPexpert, Inc.
>> URL: http://www.IPexpert.com <http://www.ipexpert.com/>
>>
>>
>> On Mon, Jun 15, 2009 at 6:20 PM, Paul <asobihoudai at yahoo.com <mailto:
>> asobihoudai at yahoo.com>> wrote:
>>
>>
>>    Anthony,
>>
>>    Have you entered your tftp-server statements to actually give your
>>    phones their firmware and load files?
>>
>>    Paul
>>
>>
>>    ----- Original Message ----
>>     From: Anthony R. Mattke <a.mattke at gmail.com <mailto:
>> a.mattke at gmail.com>>
>>    To: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>>    Sent: Monday, June 15, 2009 4:52:04 PM
>>    Subject: [cisco-voip] Help with first time VOIP setup.
>>
>>    Ok, I admit it. I need a bit of help! Who doesn't from time to time?
>>
>>    I am attempting to setup a home VOIP lab to try and learn a little
>>    bit about how it all works. I have 2 1760 routers, 2x vic-2fxs and
>>    1x 2fxo a couple of analog phones, and a cisco 7960 phone (running
>>    sip firmware currently). One of my 1760s is running CME 4.1
>>
>>    I'm having trouble getting the 7960 setup properly, and think it may
>>    be the firmware on it. At first, it would come up and act like it
>>    was going to work, but not really do anything. I'd attempt dialing
>>    and it wouldn't seem to actually connect to my fxs ports. Not sure
>>    if I need a dialplan or something else in place for this to work
>>    properly or what. The dial-peers between pots phones works fine...
>>    but I digress.
>>
>>    The phone was from eBay and kept coming up with some Company name on
>>    the lines, so I decided to do a reset on it. Upon resetting, it no
>>    longer registers.. Just shows Phone Unprovisioned
>>
>>    My configuration is pretty bare.. here are some of the bits and such.
>>
>>    telephony-service
>>    load 7960-7940 P00308000400
>>    max-ephones 12
>>    max-dn 24
>>    ip source-address 10.1.8.1 port 2000
>>    system message BGP Guru
>>    cnf-file location flash:
>>    cnf-file perphone
>>    max-conferences 4 gain -6
>>    moh music-on-hold.au
>>    web admin system name admin secret 5 $1$bQT5$BrB0dtZH2sS3gKqh3PdDe0
>>    dn-webedit
>>    time-webedit
>>    transfer-system full-consult
>>    create cnf-files version-stamp 7960 Mar 01 2002 01:26:49
>>    !
>>    ephone-dn  1
>>    number 8669
>>    name test
>>    call-forward noan 5555 timeout 30
>>    hold-alert 30 originator
>>    !
>>    !
>>    ephone  1
>>    mac-address 0027.94CF.1E45
>>    type 7960
>>    !
>>
>>
>>    #show ephone
>>
>>    ephone-1 Mac:0027.94CF.1E45 TCP socket:[-1] activeLine:0 UNREGISTERED
>>    mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0
>>    debug:0 caps:0
>>    IP:0.0.0.0 0 Unknown 0  keepalive 0 max_line 0
>>
>>
>>    Anyway, thats what I got, and I know enough to know I could use a
>>    point in the right direction.
>>
>>    Thanks in advance.
>>
>>    -Tony
>>    _______________________________________________
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>>
>>
>>
>>
>>
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>>
>>
>
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