[cisco-voip] Help with first time VOIP setup.

Anthony R. Mattke a.mattke at gmail.com
Mon Jun 15 20:20:22 EDT 2009


Its an access port on vlan 1 on my lab 2950... Phone gets an IP just fine..

Larry Hadrava wrote:
> Sounds like you may have an issue with the switch port that the phone is 
> connected to.
> On the router do a show ip dhcp bind and see if the phone is getting an 
> IP address.
>  
> Please also let us see the switchport config and tell us what type of 
> switch you are using.
>  
> 
> Larry Hadrava
> CCIE #12203 CCNP CCNA
> Sr. Support Engineer – IPexpert, Inc.
> URL: http://www.IPexpert.com
> 
> 
> On Mon, Jun 15, 2009 at 7:29 PM, Anthony R. Mattke <a.mattke at gmail.com 
> <mailto:a.mattke at gmail.com>> wrote:
> 
>     Well, this is what I did as far as DHCP and TFTP setup...
> 
>     ip dhcp pool VOIP
>       network 10.1.8.0 255.255.255.0
>       domain-name test.net <http://test.net/>
>       option 150 ip 10.1.8.1
>       lease 7
>     !
>     ip dhcp excluded-address 10.1.8.0 10.1.8.100
>     !
> 
>     tftp-server flash:/phone/7940-7960/P00308000400.bin alias
>     P00308000400.bin
>     tftp-server flash:/phone/7940-7960/P00308000400.loads alias
>     P00308000400.loads
>     tftp-server flash:/phone/7940-7960/P00308000400.sb2 alias
>     P00308000400.sb2
>     tftp-server flash:/phone/7940-7960/P00308000400.sbn alias
>     P00308000400.sbn
> 
>     dir flash shows those files there
>       36  -rw-      129828  Feb 19 2007 19:47:55 +00:00
>     phone/7940-7960/P00308000400.bin
>       37  -rw-         461  Feb 19 2007 19:47:55 +00:00
>     phone/7940-7960/P00308000400.loads
>       38  -rw-      701768  Feb 19 2007 19:48:08 +00:00
>     phone/7940-7960/P00308000400.sb2
>       39  -rw-      130232  Feb 19 2007 19:48:10 +00:00
>     phone/7940-7960/P00308000400.sbn
> 
>     While the phone loads, it just goes back and forth between
>     configuring VLAN and Configuring IP and then ends up at Phone
>     Unprovisione
> 
>     I went ahead and did a debug ephone registration and I got 0 output...
>     Next I tried.
> 
>     #show debug
>     EPHONE error debugging is enabled
>     EPHONE registration debugging is enabled
>      for 12 ephones (too many to list)
>     voice-register:
>      voice-register error debugging is on
>      voice-register events debugging is on
> 
>     Still nothing on the terminal while the phone boots..
> 
>     I must have something configured wrong... Could it be because this
>     is a SIP phone and the only files I have on the tftp server are the
>     stock ones from the CME 4.1 package??
> 
>     Thanks!
> 
>     -Tony
> 
> 
>     Larry Hadrava wrote:
> 
>         Also - how is your dhcp setup for the IP phones? Is the option
>         150 setup correctly?
>          What are the phone displays telling you during the boot process?
>          You can also check the ephone registration process with debug
>         commands.
> 
>         Larry Hadrava
>         CCIE #12203 CCNP CCNA
>         Sr. Support Engineer – IPexpert, Inc.
>         URL: http://www.IPexpert.com <http://www.ipexpert.com/>
> 
> 
>         On Mon, Jun 15, 2009 at 6:20 PM, Paul <asobihoudai at yahoo.com
>         <mailto:asobihoudai at yahoo.com> <mailto:asobihoudai at yahoo.com
>         <mailto:asobihoudai at yahoo.com>>> wrote:
> 
> 
>            Anthony,
> 
>            Have you entered your tftp-server statements to actually give
>         your
>            phones their firmware and load files?
> 
>            Paul
> 
> 
>            ----- Original Message ----
>            From: Anthony R. Mattke <a.mattke at gmail.com
>         <mailto:a.mattke at gmail.com> <mailto:a.mattke at gmail.com
>         <mailto:a.mattke at gmail.com>>>
>            To: cisco-voip at puck.nether.net
>         <mailto:cisco-voip at puck.nether.net>
>         <mailto:cisco-voip at puck.nether.net
>         <mailto:cisco-voip at puck.nether.net>>
>            Sent: Monday, June 15, 2009 4:52:04 PM
>            Subject: [cisco-voip] Help with first time VOIP setup.
> 
>            Ok, I admit it. I need a bit of help! Who doesn't from time
>         to time?
> 
>            I am attempting to setup a home VOIP lab to try and learn a
>         little
>            bit about how it all works. I have 2 1760 routers, 2x
>         vic-2fxs and
>            1x 2fxo a couple of analog phones, and a cisco 7960 phone
>         (running
>            sip firmware currently). One of my 1760s is running CME 4.1
> 
>            I'm having trouble getting the 7960 setup properly, and think
>         it may
>            be the firmware on it. At first, it would come up and act like it
>            was going to work, but not really do anything. I'd attempt
>         dialing
>            and it wouldn't seem to actually connect to my fxs ports. Not
>         sure
>            if I need a dialplan or something else in place for this to work
>            properly or what. The dial-peers between pots phones works
>         fine...
>            but I digress.
> 
>            The phone was from eBay and kept coming up with some Company
>         name on
>            the lines, so I decided to do a reset on it. Upon resetting,
>         it no
>            longer registers.. Just shows Phone Unprovisioned
> 
>            My configuration is pretty bare.. here are some of the bits
>         and such.
> 
>            telephony-service
>            load 7960-7940 P00308000400
>            max-ephones 12
>            max-dn 24
>            ip source-address 10.1.8.1 port 2000
>            system message BGP Guru
>            cnf-file location flash:
>            cnf-file perphone
>            max-conferences 4 gain -6
>            moh music-on-hold.au
>            web admin system name admin secret 5
>         $1$bQT5$BrB0dtZH2sS3gKqh3PdDe0
>            dn-webedit
>            time-webedit
>            transfer-system full-consult
>            create cnf-files version-stamp 7960 Mar 01 2002 01:26:49
>            !
>            ephone-dn  1
>            number 8669
>            name test
>            call-forward noan 5555 timeout 30
>            hold-alert 30 originator
>            !
>            !
>            ephone  1
>            mac-address 0027.94CF.1E45
>            type 7960
>            !
> 
> 
>            #show ephone
> 
>            ephone-1 Mac:0027.94CF.1E45 TCP socket:[-1] activeLine:0
>         UNREGISTERED
>            mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0
>            debug:0 caps:0
>            IP:0.0.0.0 0 Unknown 0  keepalive 0 max_line 0
> 
> 
>            Anyway, thats what I got, and I know enough to know I could use a
>            point in the right direction.
> 
>            Thanks in advance.
> 
>            -Tony
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