[cisco-voip] Reporting for Attendant Console
Ryan Ratliff
rratliff at cisco.com
Tue Jun 16 10:54:56 EDT 2009
Not without setting up your own scripts to parse the ACServer logs, etc.
That said this type of reporting may well be in the ARC AC products
(CUBAC, etc).
-Ryan
On Jun 16, 2009, at 10:04 AM, Matt Slaga (US) wrote:
Searching the archives, I was looking for an answer to this but none
existed that I could find:
Anyone know, if possible, how to draw some decent reports from
Attendant Console like:
- time to answer a call
- calls not answered
- calls answered
and so on.....
Thanks!
Matt Slaga
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