[cisco-voip] CallManager call duration limit setting

Tue Jun 16 11:38:18 EDT 2009

...sure, then I'd be in trouble. I'll be walking. Maybe on a crisp, summer day just like today. When a mail truck will slow beside me, and a door will open, and a mailman I know, maybe even trust, will offer to give me a lift. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Paul" <asobihoudai at yahoo.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net, "Jonathan Madziarczyk" <JMad at cityofevanston.org> 
Sent: Tuesday, June 16, 2009 11:33:24 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] CallManager call duration limit setting 

Threaten them...say you're going to badmouth them on the cisco-voip mailing list! 

...oh wait.. 

________________________________ 
From: Lelio Fulgenzi <lelio at uoguelph.ca> 
To: Paul <asobihoudai at yahoo..com> 
Cc: cisco-voip at puck.nether.net; Jonathan Madziarczyk <JMad at cityofevanston.org> 
Sent: Tuesday, June 16, 2009 11:08:44 AM 
Subject: Re: [cisco-voip] CallManager call duration limit setting 

We do. But we usually get the same old story. They agree with you but it's all they can do. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Paul" <asobihoudai at yahoo.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Jonathan Madziarczyk" <JMad at cityofevanston.org> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, June 16, 2009 11:04:04 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] CallManager call duration limit setting 

Welp, that's what those surveys at the closure of your cases are for. You put something specifically and factually negative on the report and you're sure to get a call back from their manager. 

________________________________ 
From: Lelio Fulgenzi <lelio at uoguelph.ca> 
To: Jonathan Madziarczyk <JMad at cityofevanston.org> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, June 16, 2009 10:59:13 AM 
Subject: Re: [cisco-voip] CallManager call duration limit setting 

OK - so it's not just me. I've seen a lot less help from the TAC with respect to replicating what we have and trying until it works then giving us the solution. 

I'm seeing more of what you just presented. With a lot more "shoulda, woulda, coulda" ... 

* try this, it should work 
* well, if you're running into this bug, doing this should work 
* etc...This level of confidence doesn't leave us with warm fuzzy feelings. That's for sure. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 

----- Original Message ----- 
From: "Jonathan Madziarczyk" <JMad at cityofevanston.org> 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, June 16, 2009 10:55:03 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] CallManager call duration limit setting 

Heh, at least you get to talk to them. 
This new emerging model of TAC saying “try this”, you try it and 
respond 5 min later with “nope that didn’t work, what next” 
followed by 24 hours of silence is getting on my nerves. 

________________________________ 

From:cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll 
Sent: Tuesday, June 16, 2009 9:44 
AM 
To: Matthew Saskin 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] 
CallManager call duration limit setting 

OT: 

I found out about that time limit on a TAC call. At exactly 12 
hours the call dropped. =) 

Scott 
On Tue, Jun 16, 2009 at 4:16 AM, Matthew Saskin <msaskin at gmail.com> wrote: 
I'm pretty sure you can't llimit duration of specific types of calls. 
The service parameter you found is indeed a time limit, but its 
applied to all calls. 

On 6/16/09, Alan Su <cj.alan at gmail.com> 
wrote: 
> Dear All, 
> 
> I would like to configure a call duration setting to limit the outbound 
PSTN 
> call in 30 mins at most, but I can't find any related fields in router 
> pattern. The only thing I found is "maximum call duration" in 
service 
> parameter but it doesn't manage the call duration limit. Does anyone know 
> how to implement the duration limit for outbound calls? Please kindly 
> advise, thanks a lot~ 
> 
> Regards, 
> Alan 
> 

-- 
Matthew Saskin 
msaskin at gmail.com 
203-253-9571 
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