[cisco-voip] Play Message without Voicemail or UCCX?

Weigand, John V. jvw at medicineforthedefense.com
Thu Jun 18 14:44:21 EDT 2009


http://www.medicineforthedefense.com/
IVR = UCCX, which we have. Unfortunately, it’s being moved at the same time. Thanks for the thought though!

 

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Thursday, June 18, 2009 2:10 PM
To: Weigand, John V.
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Play Message without Voicemail or UCCX?

 

Not natively with CUCM as far as I know.

But CUCM comes with 5 port IVR or something like that that you could set up and it would fit your bill. You'd have to install Windows, etc. But you have it.



---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt



John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124




Tel: 440-484-2000
Fax: 440-484-2009
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email: mailto:jvw at medicineforthedefense.com 

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From: "John V. Weigand" <jvw at medicineforthedefense.com>
To: cisco-voip at puck.nether.net
Sent: Thursday, June 18, 2009 1:14:21 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] Play Message without Voicemail or UCCX?




We’re going to be moving our voicemail server and UCCX server to a new building next week, and they’re going to be down for several hours. Is there any way with just CallManager (v5.1.3) to play a message stating we’re down for maintenance? 

 

I was trying to figure out a way to get a specific DN to immediately answer calls, place it on hold, and play an MOH… Or could this maybe be done through an attendant console queue?

 

Thanks!


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