[cisco-voip] Stop SNR on transferred calls

[Voice Noob]

Yes I understand it is working as designed and that it is doing exactly what
it is suppose to do I was just looking for an option or a setting to change.
How can I try the direct transfer? 

 

From: Jason Burns [mailto:burns.jason at gmail.com] 
Sent: Friday, June 19, 2009 2:52 PM
To: Voice Noob
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Stop SNR on transferred calls

 

Would the behavior be different if the operator used a Direct Transfer
instead of a consult transfer?

With a consult transfer it really is a new call to you from the operator, so
the operator's callerID is the correct info to display.

On Fri, Jun 19, 2009 at 9:56 AM, Voice Noob <voicenoob at gmail.com> wrote:

I have Single Number Reach setup and working great. The only thing I don't
like is if someone calls the main number and the operator transfers a call
to my desk IP phone. It will ring my cell phone with the main number as the
caller-id instead of the original caller number. If the caller were to call
my DID line directly it would show their caller-id on my cell phone. Is
there any way around this? Can I stop SNR on transferred calls? I could set
a deny ACL for the operator extension but I do want her to be able to call
my extension and get my cell phone so that is not the best option. Thanks. 

 

 


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