[cisco-voip] Transferred Call Via Attendant Console
Steve G
smgustafson at gmail.com
Thu Jun 25 17:48:11 EDT 2009
CCM Version 4.1.3 SR3b
We replaced a PRI backhauled via a sip trunk to an IAD. After the new PRI
turnup the receptionist complained of not being able to transfer calls to
cell phones from Attendant Console (from the desk phone it worked fine).
So, I grabbed some ISDN debug information and what is happening is from the
attendant console the transferred call has a calling party number of my
phone but when she transfers from her desk phone it carries her calling
party number. The calls fail when transferred from Attendant Console since
the calling party number isn’t one of their DID’s.
My number is the 503XXXXXX number
The number local to the phone system is the 760XXXXXX number
Anyone seen this before?
*Transfer from Attendant Console*
Jun 25 17:20:24.005: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref =
0x21FA
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8183 - Origination address is non-ISDN
r1.cathedral-frd.palmsprings#
* Calling Party Number i = 0x2181, '503XXXXXX' *
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '534XXXX'
Plan:ISDN, Type:Subscriber(local)
Jun 25 17:20:24.021: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref =
0x
Channel ID i = 0xA98383
Exclusive, Channel 3
r1.cathedral-frd.palmsprings#
*Transfer from phone*
un 25 17:21:58.833: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref =
0x21FC
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98382
Exclusive, Channel 2
Progress Ind i = 0x8183 - Origination address is non-ISDN
r1.cathedral-frd.palmsprings#
* Calling Party Number i = 0x2181, '760XXXXXX' *
Plan:ISDN, Type:National
Called Party Number i = 0xC1, '534XXXX'
Plan:ISDN, Type:Subscriber(local)
Jun 25 17:21:58.853: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref =
0x
Channel ID i = 0xA98382
Exclusive, Channel 2
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