[cisco-voip] Transferred Call Via Attendant Console

Steve G smgustafson at gmail.com
Thu Jun 25 17:48:11 EDT 2009


CCM Version 4.1.3 SR3b

We replaced a PRI backhauled via a sip trunk to an IAD.  After the new PRI
turnup the receptionist complained of not being able to transfer calls to
cell phones from Attendant Console (from the desk phone it worked fine).



So, I grabbed some ISDN  debug information and what is happening is from the
attendant console the transferred call has a calling party number of my
phone but when she transfers from her desk phone it carries her calling
party number.  The calls fail when transferred from Attendant Console since
the calling party number isn’t one of their DID’s.

My number is the 503XXXXXX number
The number local to the phone system is the 760XXXXXX number


Anyone seen this before?



*Transfer from Attendant Console*

Jun 25 17:20:24.005: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref =
0x21FA

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98383

                Exclusive, Channel 3

        Progress Ind i = 0x8183 - Origination address is non-ISDN

r1.cathedral-frd.palmsprings#

*        Calling Party Number i = 0x2181, '503XXXXXX' *

                Plan:ISDN, Type:National

        Called Party Number i = 0xC1, '534XXXX'

                Plan:ISDN, Type:Subscriber(local)

Jun 25 17:20:24.021: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref =
0x

        Channel ID i = 0xA98383

                Exclusive, Channel 3

r1.cathedral-frd.palmsprings#









*Transfer from phone*

un 25 17:21:58.833: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8  callref =
0x21FC

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98382

                Exclusive, Channel 2

        Progress Ind i = 0x8183 - Origination address is non-ISDN

r1.cathedral-frd.palmsprings#

*        Calling Party Number i = 0x2181, '760XXXXXX' *

                Plan:ISDN, Type:National

        Called Party Number i = 0xC1, '534XXXX'

                Plan:ISDN, Type:Subscriber(local)

Jun 25 17:21:58.853: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8  callref =
0x

        Channel ID i = 0xA98382

                Exclusive, Channel 2
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