[cisco-voip] FXO Outgoing Call Problem

Tue Jun 30 12:23:00 EDT 2009

http://www.medicineforthedefense.com/
Brand new building, just wired up. Punched down from the demark into the
data center, then RJ11 from those ports into the FXO port on the
gateway. Using an analog phone on the ports in the data center works
perfectly.

From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] 
Sent: Tuesday, June 30, 2009 12:15 PM
To: Weigand, John V.
Cc: cisco-voip
Subject: RE: [cisco-voip] FXO Outgoing Call Problem

It might be the Telco or it could be the in house wiring in your
telephony closet 
Was your building  just recently wired for the fxo? And if so who did
the wiring because I would check there first 
Telco's will bill you if they don't find any issues on their stuff
before the demarc

"Weigand, John V." <jvw at medicineforthedefense.com> 

06/30/2009 09:54 AM 

To

"Brad Marlin" <brad.marlin at sasktel.sk.ca> 

cc

"cisco-voip" <cisco-voip at puck.nether.net> 

Subject

RE: [cisco-voip] FXO Outgoing Call Problem

Serious Medicine for the Defense (r)
<http://www.medicineforthedefense.com/>  

	So basically it's a telco issue with the POTS line, and not
something I can fix myself? 

	John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124

Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com
<mailto:jvw at medicineforthedefense.com>  

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From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] 
Sent: Tuesday, June 30, 2009 11:23 AM
To: Weigand, John V.
Cc: cisco-voip
Subject: RE: [cisco-voip] FXO Outgoing Call Problem 

OK, 
When you are using the fxo port as a two way analog trunk connected to
the Central office/Telco, 
This is when  a flipped pair somewhere along the Telco facilities can
cause problems 
your log tells me that the fxo isn't getting correct voltage wink
because pair has been flipped or rolled or crossed 

Also I have provided your log from your last post and underlined and
bolded to indicate what the log is showing me 
Jun 30 13:23:32.087: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
E_DSP_SIG_0110] 
Jun 30 13:23:32.087: fxogs_line_reversal_clid_wait. On_hook line
reversal detected possibily due to crossed cable 
Jun 30 13:23:33.819: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
E_HTSP_EVENT_TIMER] 

"Weigand, John V." <jvw at medicineforthedefense.com> 

06/30/2009 09:09 AM 

To

"Brad Marlin" <brad.marlin at sasktel.sk.ca> 

cc

"cisco-voip" <cisco-voip at puck.nether.net> 

Subject

RE: [cisco-voip] FXO Outgoing Call Problem

Serious Medicine for the Defense (r)
<http://www.medicineforthedefense.com/>  

	Still not making a lot of sense I'm afraid. When I've got an
analog phone hooked directly up, it works perfectly both inbound and
outbound. When I've got it connected with a RJ11 to the FXO port on a
3845 (set for MGCP), inbound works, but not outbound. I tried just
switching the RJ45 ends, but that didn't make any difference. 

	John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124 

Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com
<mailto:jvw at medicineforthedefense.com>  

PRIVILEGE AND CONFIDENTIALITY NOTICE 

The information in this electronic mail is intended for the named
recipients only. It may contain privileged and confidential material and
may be protected under law by the Health Insurance Portability and
Accountability Act. Any use of this information by anyone other than the
intended receiver is prohibited. If the reader of this message is not
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is strictly prohibited. If you have received this message in error,
please notify the sender immediately by replying to this electronic
e-mail or by calling (800) 778-5424. Please delete it from your
computer. Thank you.

From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] 
Sent: Tuesday, June 30, 2009 10:16 AM
To: Weigand, John V.
Cc: cisco-voip
Subject: Re: [cisco-voip] FXO Outgoing Call Problem 

If you reverse the wires that are connected to an fxo it doesn't get
correct voltage reversal and the line that is will drop. This is called
a wink start trunk. So you flip the pair and test your fxo 

John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124

Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: mailto:jvw at medicineforthedefense.com 

PRIVILEGE AND CONFIDENTIALITY NOTICE 

The information in this electronic mail is intended for the named recipients only. It may contain privileged and confidential material and may be protected under law by the Health Insurance Portability and Accountability Act. Any use of this information by anyone other than the intended receiver is prohibited. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, copying, or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to this electronic e-mail or by calling (800) 778-5424. Please delete it from your computer. Thank you.

  From: "Weigand, John V." [jvw at medicineforthedefense.com]
Sent: 06/30/2009 10:06 AM AST
To: Brad Marlin
Cc: <cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] FXO Outgoing Call Problem 

Serious Medicine for the Defense (r)
<http://www.medicineforthedefense.com/>  

	I don't really understand what that means, or how to do that? 

	John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124 

Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com
<mailto:jvw at medicineforthedefense.com>  

PRIVILEGE AND CONFIDENTIALITY NOTICE 

The information in this electronic mail is intended for the named
recipients only. It may contain privileged and confidential material and
may be protected under law by the Health Insurance Portability and
Accountability Act. Any use of this information by anyone other than the
intended receiver is prohibited. If the reader of this message is not
the intended recipient, you are hereby notified that any dissemination,
distribution, copying, or other use of this message or its attachments
is strictly prohibited. If you have received this message in error,
please notify the sender immediately by replying to this electronic
e-mail or by calling (800) 778-5424. Please delete it from your
computer. Thank you. 
From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] 
Sent: Tuesday, June 30, 2009 9:51 AM
To: Weigand, John V.
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FXO Outgoing Call Problem 

Check polarity on you line part of your debug shows line reversal

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