[cisco-voip] FXO Outgoing Call Problem

[Nick Matthews]

The port was set up with ground start.  Statistically speaking,
there's a low chance your circuit is actually ground start.

In the CUCM page, if it's MGCP, you can change this to loop start,
then reset the gateway (or port).

Otherwise, it's on the voice port configuration:

voice-port 0/1/2
signal loopstart
shutdown
no shutdown



-nick

On Tue, Jun 30, 2009 at 12:23 PM, Weigand, John
V.<jvw at medicineforthedefense.com> wrote:
> Serious Medicine for the Defense ®
>
> Brand new building, just wired up. Punched down from the demark into the
> data center, then RJ11 from those ports into the FXO port on the gateway.
> Using an analog phone on the ports in the data center works perfectly.
>
>
>
> John V. Weigand
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named recipients
> only. It may contain privileged and confidential material and may be
> protected under law by the Health Insurance Portability and Accountability
> Act. Any use of this information by anyone other than the intended receiver
> is prohibited. If the reader of this message is not the intended recipient,
> you are hereby notified that any dissemination, distribution, copying, or
> other use of this message or its attachments is strictly prohibited. If you
> have received this message in error, please notify the sender immediately by
> replying to this electronic e-mail or by calling (800) 778-5424. Please
> delete it from your computer. Thank you.
>
> From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca]
> Sent: Tuesday, June 30, 2009 12:15 PM
> To: Weigand, John V.
> Cc: cisco-voip
> Subject: RE: [cisco-voip] FXO Outgoing Call Problem
>
>
>
> It might be the Telco or it could be the in house wiring in your telephony
> closet
> Was your building  just recently wired for the fxo? And if so who did the
> wiring because I would check there first
> Telco's will bill you if they don't find any issues on their stuff before
> the demarc
>
>
> "Weigand, John V." <jvw at medicineforthedefense.com>
>
> 06/30/2009 09:54 AM
>
> To
>
> "Brad Marlin" <brad.marlin at sasktel.sk.ca>
>
> cc
>
> "cisco-voip" <cisco-voip at puck.nether.net>
>
> Subject
>
> RE: [cisco-voip] FXO Outgoing Call Problem
>
>
>
>
>
> Serious Medicine for the Defense ®
>
>
>
> So basically it’s a telco issue with the POTS line, and not something I can
> fix myself?
>
>
> John V. Weigand
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named recipients
> only. It may contain privileged and confidential material and may be
> protected under law by the Health Insurance Portability and Accountability
> Act. Any use of this information by anyone other than the intended receiver
> is prohibited. If the reader of this message is not the intended recipient,
> you are hereby notified that any dissemination, distribution, copying, or
> other use of this message or its attachments is strictly prohibited. If you
> have received this message in error, please notify the sender immediately by
> replying to this electronic e-mail or by calling (800) 778-5424. Please
> delete it from your computer. Thank you.
>
> From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca]
> Sent: Tuesday, June 30, 2009 11:23 AM
> To: Weigand, John V.
> Cc: cisco-voip
> Subject: RE: [cisco-voip] FXO Outgoing Call Problem
>
>
> OK,
> When you are using the fxo port as a two way analog trunk connected to the
> Central office/Telco,
> This is when  a flipped pair somewhere along the Telco facilities can cause
> problems
> your log tells me that the fxo isn't getting correct voltage wink because
> pair has been flipped or rolled or crossed
>
>
>
>
>
>
>
>
> Also I have provided your log from your last post and underlined and bolded
> to indicate what the log is showing me
> Jun 30 13:23:32.087: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
> E_DSP_SIG_0110]
> Jun 30 13:23:32.087: fxogs_line_reversal_clid_wait. On_hook line reversal
> detected possibily due to crossed cable
> Jun 30 13:23:33.819: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
> E_HTSP_EVENT_TIMER]
>
> "Weigand, John V." <jvw at medicineforthedefense.com>
>
> 06/30/2009 09:09 AM
>
>
>
> To
>
> "Brad Marlin" <brad.marlin at sasktel.sk.ca>
>
> cc
>
> "cisco-voip" <cisco-voip at puck.nether.net>
>
> Subject
>
> RE: [cisco-voip] FXO Outgoing Call Problem
>
>
>
>
>
>
>
> Serious Medicine for the Defense ®
>
>
>
>
>
> Still not making a lot of sense I’m afraid. When I’ve got an analog phone
> hooked directly up, it works perfectly both inbound and outbound. When I’ve
> got it connected with a RJ11 to the FXO port on a 3845 (set for MGCP),
> inbound works, but not outbound. I tried just switching the RJ45 ends, but
> that didn’t make any difference.
>
>
> John V. Weigand
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named recipients
> only. It may contain privileged and confidential material and may be
> protected under law by the Health Insurance Portability and Accountability
> Act. Any use of this information by anyone other than the intended receiver
> is prohibited. If the reader of this message is not the intended recipient,
> you are hereby notified that any dissemination, distribution, copying, or
> other use of this message or its attachments is strictly prohibited. If you
> have received this message in error, please notify the sender immediately by
> replying to this electronic e-mail or by calling (800) 778-5424. Please
> delete it from your computer. Thank you.
>
> From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca]
> Sent: Tuesday, June 30, 2009 10:16 AM
> To: Weigand, John V.
> Cc: cisco-voip
> Subject: Re: [cisco-voip] FXO Outgoing Call Problem
>
>
> If you reverse the wires that are connected to an fxo it doesn't get correct
> voltage reversal and the line that is will drop. This is called a wink start
> trunk. So you flip the pair and test your fxo
>
>
>
> ________________________________
>
>   From: "Weigand, John V." [jvw at medicineforthedefense.com]
> Sent: 06/30/2009 10:06 AM AST
> To: Brad Marlin
> Cc: <cisco-voip at puck.nether.net>
> Subject: RE: [cisco-voip] FXO Outgoing Call Problem
>
>
> Serious Medicine for the Defense ®
>
>
>
>
>
> I don’t really understand what that means, or how to do that?
>
>
>
> John V. Weigand
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named recipients
> only. It may contain privileged and confidential material and may be
> protected under law by the Health Insurance Portability and Accountability
> Act. Any use of this information by anyone other than the intended receiver
> is prohibited. If the reader of this message is not the intended recipient,
> you are hereby notified that any dissemination, distribution, copying, or
> other use of this message or its attachments is strictly prohibited. If you
> have received this message in error, please notify the sender immediately by
> replying to this electronic e-mail or by calling (800) 778-5424. Please
> delete it from your computer. Thank you.
> From: Brad Marlin [mailto:brad.marlin at sasktel.sk.ca]
> Sent: Tuesday, June 30, 2009 9:51 AM
> To: Weigand, John V.
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] FXO Outgoing Call Problem
>
>
> Check polarity on you line part of your debug shows line reversal
>
>
>
>
> NOTICE:  This confidential e-mail message is only for the intended
> recipient(s). If you are not the intended recipient, be advised that
> disclosing, copying, distributing, or any other use of this message, is
> strictly prohibited. In such case, please destroy this message and notify
> the sender.
>
>
>
>
> NOTICE:  This confidential e-mail message is only for the intended
> recipient(s). If you are not the intended recipient, be advised that
> disclosing, copying, distributing, or any other use of this message, is
> strictly prohibited. In such case, please destroy this message and notify
> the sender.
>
>
>
> NOTICE:  This confidential e-mail message is only for the intended
> recipient(s). If you are not the intended recipient, be advised that
> disclosing, copying, distributing, or any other use of this message, is
> strictly prohibited. In such case, please destroy this message and notify
> the sender.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>