[cisco-voip] FXO Outgoing Call Problem

Tue Jun 30 15:03:10 EDT 2009

Actually we do. we have the same problem and the temporary work around that
we found is configure the port using H.323 and remove the MGCP configuration
on the port. we are going to open a TAC case to start troubleshooting this
problem.
we have 8 FXO on 2 gateways that are used as backup trunks and we have the
exact same problem

2009/6/30 Weigand, John V. <jvw at medicineforthedefense.com>

>    [image: Litigation Management]
>
> Serious Medicine for the Defense ® <http://www.medicineforthedefense.com/>
>
>  Well, I think I’ve figured out the issue – the lines need to be set for
> loop start, not ground start. I’ve got another port working perfectly set
> for loop start, but… when I delete this port, recreate it as loop start then
> try to use it, the debug messages are still saying it’s set for ground
> start.
>
>
>
> I’ve tried deleting it (CallManager says it’s set for loop start), waiting
> a while, then re-creating it again as loop start, and the debug messages
> continue to say it’s set for ground start. Anybody ever run into anything
> like this?
>
>
>
>  *John V. Weigand*
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
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>
> *From:* Brad Marlin [mailto:brad.marlin at sasktel.sk.ca]
> *Sent:* Tuesday, June 30, 2009 12:15 PM
>
> *To:* Weigand, John V.
> *Cc:* cisco-voip
> *Subject:* RE: [cisco-voip] FXO Outgoing Call Problem
>
>
>
>
> It might be the Telco or it could be the in house wiring in your telephony
> closet
> Was your building  just recently wired for the fxo? And if so who did the
> wiring because I would check there first
> Telco's will bill you if they don't find any issues on their stuff before
> the demarc
>
>
>   *"Weigand, John V." <jvw at medicineforthedefense.com>*
>
> 06/30/2009 09:54 AM
>
> To
>
> "Brad Marlin" <brad.marlin at sasktel.sk.ca>
>
> cc
>
> "cisco-voip" <cisco-voip at puck.nether.net>
>
> Subject
>
> RE: [cisco-voip] FXO Outgoing Call Problem
>
>
>
>
>
> [image: Litigation Management]
>
> Serious Medicine for the Defense ® <http://www.medicineforthedefense.com/>
>
>
>
> So basically it’s a telco issue with the POTS line, and not something I can
> fix myself?
>
>
> *John V. Weigand*
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named
> recipients only. It may contain privileged and confidential material and may
> be protected under law by the Health Insurance Portability and
> Accountability Act. Any use of this information by anyone other than the
> intended receiver is prohibited. If the reader of this message is not the
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> strictly prohibited. If you have received this message in error, please
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>
> *From:* Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] *
> Sent:* Tuesday, June 30, 2009 11:23 AM*
> To:* Weigand, John V.*
> Cc:* cisco-voip*
> Subject:* RE: [cisco-voip] FXO Outgoing Call Problem
>
>
> OK,
> When you are using the fxo port as a two way analog trunk connected to the
> Central office/Telco,
> This is when  a flipped pair somewhere along the Telco facilities can cause
> problems
> your log tells me that the fxo isn't getting correct voltage wink because
> pair has been flipped or rolled or crossed
>
>
>
>
>
>
>
>
> Also I have provided your log from your last post and underlined and bolded
> to indicate what the log is showing me
> Jun 30 13:23:32.087: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
> E_DSP_SIG_0110] *
> Jun 30 13:23:32.087: fxogs_line_reversal_clid_wait. On_hook line reversal
> detected possibily due to crossed cable*
> Jun 30 13:23:33.819: htsp_process_event: [0/1/2, FXOGS_ONHOOK,
> E_HTSP_EVENT_TIMER]
>
> *"Weigand, John V." <jvw at medicineforthedefense.com>*
>
> 06/30/2009 09:09 AM
>
>
>
> To
>
> "Brad Marlin" <brad.marlin at sasktel.sk.ca>
>
> cc
>
> "cisco-voip" <cisco-voip at puck.nether.net>
>
> Subject
>
> RE: [cisco-voip] FXO Outgoing Call Problem
>
>
>
>
>
>
>
>
>
> [image: Litigation Management]
>
> Serious Medicine for the Defense ® <http://www.medicineforthedefense.com/>
>
>
>
>
>
> Still not making a lot of sense I’m afraid. When I’ve got an analog phone
> hooked directly up, it works perfectly both inbound and outbound. When I’ve
> got it connected with a RJ11 to the FXO port on a 3845 (set for MGCP),
> inbound works, but not outbound. I tried just switching the RJ45 ends, but
> that didn’t make any difference.
>
>
> *John V. Weigand*
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named
> recipients only. It may contain privileged and confidential material and may
> be protected under law by the Health Insurance Portability and
> Accountability Act. Any use of this information by anyone other than the
> intended receiver is prohibited. If the reader of this message is not the
> intended recipient, you are hereby notified that any dissemination,
> distribution, copying, or other use of this message or its attachments is
> strictly prohibited. If you have received this message in error, please
> notify the sender immediately by replying to this electronic e-mail or by
> calling (800) 778-5424. Please delete it from your computer. Thank you.
> *
> From:* Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] *
> Sent:* Tuesday, June 30, 2009 10:16 AM*
> To:* Weigand, John V.*
> Cc:* cisco-voip*
> Subject:* Re: [cisco-voip] FXO Outgoing Call Problem
>
>
> If you reverse the wires that are connected to an fxo it doesn't get
> correct voltage reversal and the line that is will drop. This is called a
> wink start trunk. So you flip the pair and test your fxo
>
>
>
>  ------------------------------
>
> *  From: *"Weigand, John V." [jvw at medicineforthedefense.com]*
> Sent: *06/30/2009 10:06 AM AST*
> To: *Brad Marlin*
> Cc: *<cisco-voip at puck.nether.net>*
> Subject: *RE: [cisco-voip] FXO Outgoing Call Problem
>
>
> [image: Litigation Management]
>
> Serious Medicine for the Defense ® <http://www.medicineforthedefense.com/>
>
>
>
>
>
> I don’t really understand what that means, or how to do that?
>
>
>
> *John V. Weigand*
> Help Desk Support/Executive Support
>
> Litigation Management, Inc.
> 300 Allen-Bradley Drive
> Suite 200
> Mayfield Heights, OH 44124
>
>
>
>
> Tel: 440-484-2000
> Fax: 440-484-2009
> Cell:
> email: jvw at medicineforthedefense.com
>
>
>
> PRIVILEGE AND CONFIDENTIALITY NOTICE
>
> The information in this electronic mail is intended for the named
> recipients only. It may contain privileged and confidential material and may
> be protected under law by the Health Insurance Portability and
> Accountability Act. Any use of this information by anyone other than the
> intended receiver is prohibited. If the reader of this message is not the
> intended recipient, you are hereby notified that any dissemination,
> distribution, copying, or other use of this message or its attachments is
> strictly prohibited. If you have received this message in error, please
> notify the sender immediately by replying to this electronic e-mail or by
> calling (800) 778-5424. Please delete it from your computer. Thank you. *
> From:* Brad Marlin [mailto:brad.marlin at sasktel.sk.ca] *
> Sent:* Tuesday, June 30, 2009 9:51 AM*
> To:* Weigand, John V.*
> Cc:* cisco-voip at puck.nether.net*
> Subject:* Re: [cisco-voip] FXO Outgoing Call Problem
>
>
> Check polarity on you line part of your debug shows line reversal
>
>
>
>
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