[cisco-voip] Background Image on 6.1?

Mon May 4 17:37:50 EDT 2009

And this is why i shouldn't be doing work involving thought on
Fridays....

Found the problem...if you look at the List.xml below, the problem was
the trailing "/" after TFTP: on the URL section (and not on the Image:
section).  Not sure how that got in there for URL but not Image, and at
this point i don't really care :)

Thanks again for all those who's brains work on Fridays that helped me
out!

JM

________________________________

From: Jeff Ruttman [mailto:ruttmanj at carewisc.org] 
Sent: Friday, May 01, 2009 12:55 PM
To: Madziarczyk, Jonathan; cisco-voip
Subject: RE: [cisco-voip] Background Image on 6.1?

You're sure the pictures are the right size for the phone model?  Phone
Designer seems to take any size pictures and scales them itself, so as
far as I know, Phone Designer would not be a test of the suitability of
a particular picture.  

Double check your list.xml syntax and double check your picture sizes
and restart tftp service after every change....that's all I can think
of.

Thanks

jeff

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk,
Jonathan
Sent: Friday, May 01, 2009 12:06 PM
To: cisco-voip
Subject: Re: [cisco-voip] Background Image on 6.1?

All this radical thinking, restart the TFTP service, use the right
syntax.  Impressive for a Friday.

I tried both suggestions and I'm getting somewhere now.  I can see the
thumbnails in the phone, but when I try to activate the image as a
background I get "file not found".  This happens regardless of the " vs
' 

I've double-checked my locations and the files both work fine using the
phone designer (the geostar is even the same file from the phone
designer).

Two steps forward 1 step back....any suggestions now?

:)

________________________________

From: Erick Amaya [mailto:eamaya at gmail.com] 
Sent: Friday, May 01, 2009 11:32 AM
To: Eric Isakson
Cc: Madziarczyk, Jonathan; cisco-voip
Subject: Re: [cisco-voip] Background Image on 6.1?

try this I ran into this last week at a custome site the cisco example
uses " but in order for the images to display i change it to ', the way
i figure this out is by looking at the logs of the phone you will see
that, there an error when the phone tries to read the xml file. also
after uploading the files dont forget to restart the tftp server.

<CiscoIPPhoneImageList>

<ImageItem Image='TFTP:Desktops/320x196x4/coe-tn.png'

URL='TFTP:/Desktops/320x196x4/coe.png'/>

<ImageItem Image='TFTP:Desktops/320x196x4/geostar-tn.png'

URL='TFTP:/Desktops/320x196x4/geostar.png'/>

</CiscoIPPhoneImageList>

On Fri, May 1, 2009 at 11:09 AM, Eric Isakson <Eisakson at ogdenclinic.com>
wrote:

Did you restart the TFTP service?

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk,
Jonathan
Sent: Friday, May 01, 2009 09:33
To: cisco-voip 

Subject: Re: [cisco-voip] Background Image on 6.1?

Awesome,

I was able to get both my regular graphic and my thumbnail up on the
server in the /Desktops/320x196x4/ directory I also created my List.xml
file:

<CiscoIPPhoneImageList>

<ImageItem Image="TFTP:Desktops/320x196x4/coe-tn.png"

URL="TFTP:/Desktops/320x196x4/coe.png"/>

<ImageItem Image="TFTP:Desktops/320x196x4/geostar-tn.png"

URL="TFTP:/Desktops/320x196x4/geostar.png"/>

</CiscoIPPhoneImageList>

I even went so far as to force enable user customization in CUCM 6.1
(though I think that's only for activating phone designer).  But my
users still get "Selections Unavailable" when they try to make changes
on the phones...

Any ideas?  Or should I give TAC a call.

Jon

________________________________

From: Samuel Womack [mailto:womacksamuel at gmail.com] 
Sent: Thursday, April 30, 2009 8:29 PM
To: Jason Burns
Cc: Madziarczyk, Jonathan; cisco-voip
Subject: Re: [cisco-voip] Background Image on 6.1?

Just did this today for 797x phones and 6.x

TFTP File Upload (click on UPLOAD file); Browse to Thumbnails and
Regular PNGs and List.xml and select those...

I used Directory (by typing it in on the second line)
/Desktops/320x212x12/  It's different for other phones (at least the
320x212x12 directory...

Hope this helps..

On Apr 30, 2009, at 7:02 PM, Jason Burns wrote:

You can make any path you want in the TFTP directory by specifying

/path/to/files/

in the path option on the tftp upload screen.

If the path doesn't exist, it will be created and your file uploaded
into it.

On Thu, Apr 30, 2009 at 4:47 PM, Madziarczyk, Jonathan
<JMad at cityofevanston.org> wrote:

This sounds like what I was thinking.

I can't find a list.xml (which means I'll have to make one).  The more
disturbing problem is that I cannot find any subdirectories in my tftp
folder (such as "Desktops").  Any idea how to make a dir in tftp? :-)

Once I get that figured out I think I can take it from there...though I
wish I new where my phones were getting their current lists from without
a list.xml file.

JonM

________________________________

From: Jeff Ruttman [mailto:ruttmanj at carewisc.org] 
Sent: Thursday, April 30, 2009 3:11 PM

To: Madziarczyk, Jonathan; cisco-voip

Subject: RE: [cisco-voip] Background Image on 6.1?

Hi JonM,

It's the same on 6.1 as 4.3 insofar as you need to add pictures and
modify an .xml file, but the procedure for doing so is different.

Log into OS Admin and go to Software Upgrades > TFTP File Management.
Search for list.xml.  If you need to edit an existing list.xml, you'll
have to get it using tftp.  You can use a windows command prompt and
enter something like this:

Tftp -i [publisher ip address] GET [path to list.xml] [local path for
file destination]

For example:  tftp -i 10.10.10.20 GET Desktops/320x212x12/list.xml
c:\temp\listnew.xml

Once you get a hold of a list.xml or if you can create one from scratch,
then you can easily upload pics and list.xml files using TFTP File
Management--as delete and upload file are built into TFTP File
Management.  Odd it may sound, but you cannot not download a file via
TFTP File Management though you can upload on-or delete one.  I keep my
list.xml files locally, edit them, delete the existing one and upload my
newly edited one.  I should never have to download one again.

Don't forget to restart your tftp service after uploading new pics and
files.

Probably you know, but different phone models have different specs for
the pictures and different locations for the list.xml files.  I have 3
separate list.xml files and 3 differently sized pics in 3 locations to
cover our phone models.

Usually the admin guide for the specific phone models will give you the
specs for picture size and for where locate/create the list.xml file(s).

Hope that helps,

jeff

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk,
Jonathan
Sent: Thursday, April 30, 2009 2:07 PM
To: cisco-voip
Subject: [cisco-voip] Background Image on 6.1?

Hey, I'm having trouble finding a well documented procedure for changing
the background options on phones in 6.1.  I used to do this in 4.3 by
adding the graphic to the tftp folder and modifying an xml file to
include it in the list.

These are the best I can find...

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_1/eng
lish/administration/guide/7965cst.html#wp1088046

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/ipt
pch7.html

It looks like the same procedure, add the graphic to the tftp folder and
modify the list.xml file to add it to the list.  They don't however tell
me some important things...like where is list.xml?  My upgrade from 4.3
took my background images over to the tftp server, did it not take the
list.xml file?  And how do I edit list.xml if all I can do is upload
files to the tftp folder from the web interface?

Come to think of it, I can't even find my background image on the tftp
folder...there are no png files listed when I search, but the phones
still give me two options for background images....go figure...

If someone can point me in the right direction I would greatly
appreciate it.

JonM

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