[cisco-voip] Presence CUP server, licensing problem, SIP proxy

[Chris Ward (chrward)]

I have seen something similar to this in CUCM if before 6.1.3 or 7.1.2
there was a duplicate section in the license file we would produce a
similar error. For example, if there were two CCM_NODE sections in a
single file, that would be an invalid license.

 

Kalle,

 

Can you unicast me the CUP license so I can take a look?

 

-Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Burns
Sent: Wednesday, May 06, 2009 7:47 PM
To: Kalle Tetto
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Presence CUP server, licensing problem, SIP
proxy

 

Christian,

The CUPS licenses are pretty simple. You're sure that the MAC in the
license file matches the MAC of the server?

If they do match, then there is either

1. Something wrong with the license file
or
2. Some bug in CUPS

In either of those cases I'd say the Cisco Licensing team needs to send
you to the CUPS/CUCM TAC team.

If it's (1) then the CUPS/CUCM team will tell Licensing what's wrong
with the license and have Licensing correct it.
If it's (2) then there might be a workaround or fix available.




On Wed, May 6, 2009 at 12:34 PM, Kalle Tetto <tettokalle at hotmail.com>
wrote:

Hi,

I have a problem getting my CUP 7 server up and running. After
activating my PAK on the CUP servers MAC address, I try to upload and
receive the following error:

Error: License File already loaded : license file with LicFileId
20090429095850903 already uploaded

But I have never uploaded any license before, because this is a fresh
install. After that I see the attached licensed features on the picture.

After that I contacted the licensing TAC and they reissued the license,
but still no luck. After that I tried to use an older version of CUP
7.0.1, but the same error.

Has anyone seen this before? I could not find anything on CCO or in the
Bug Toolkit. But probably I'm doing something wrong. Any help is very
much appreciated.

With Kind Regards Christian

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