[cisco-voip] Presence CUP server, licensing problem, SIP proxy

[Jason Burns]

Christian,

The CUPS licenses are pretty simple. You're sure that the MAC in the license
file matches the MAC of the server?

If they do match, then there is either

1. Something wrong with the license file
or
2. Some bug in CUPS

In either of those cases I'd say the Cisco Licensing team needs to send you
to the CUPS/CUCM TAC team.

If it's (1) then the CUPS/CUCM team will tell Licensing what's wrong with
the license and have Licensing correct it.
If it's (2) then there might be a workaround or fix available.



On Wed, May 6, 2009 at 12:34 PM, Kalle Tetto <tettokalle at hotmail.com> wrote:

> Hi,
>
> I have a problem getting my CUP 7 server up and running. After activating
> my PAK on the CUP servers MAC address, I try to upload and receive the
> following error:
>
> Error: License File already loaded : license file with LicFileId
> 20090429095850903 already uploaded
>
> But I have never uploaded any license before, because this is a fresh
> install. After that I see the attached licensed features on the picture.
>
> After that I contacted the licensing TAC and they reissued the license, but
> still no luck. After that I tried to use an older version of CUP 7.0.1, but
> the same error.
>
> Has anyone seen this before? I could not find anything on CCO or in the Bug
> Toolkit. But probably I’m doing something wrong. Any help is very much
> appreciated.
>
> With Kind Regards Christian
>
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>
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