[cisco-voip] CCX 7.0 Initial Configuration Help Needed

[Terry Glass]

Appreciate the quick response but I don't see anything in the CCX Admin Guide on how these are to be setup in CUCM. Nothing in the CUCM Admin Guide either.

--- On Thu, 5/7/09, Ryan Ratliff <rratliff at cisco.com> wrote:

> From: Ryan Ratliff <rratliff at cisco.com>
> Subject: Re: [cisco-voip] CCX 7.0 Initial Configuration Help Needed
> To: "Terry Glass" <hispacific at yahoo.com>
> Cc: cisco-voip at puck.nether.net
> Date: Thursday, May 7, 2009, 1:27 PM
> The Telephony and RmCm subsystems are
> looking for their respective jtapi usernames (traditionally
> named something like 'jtapi' and 'rmjtapi', respectively).
> 
> There should definitely be something in the CCX admin guide
> for creating these, assigning roles, and assigning devices.
> 
> -Ryan
> 
> On May 7, 2009, at 1:16 PM, Terry Glass wrote:
> 
> 
> Setting up CCX 7.0 with CUCM 7.0(1).
> 
> During the initial configuration of CCX, it asks for an AXL
> Admin and then on the Cisco Unified CM Configuration Page,
> under the CM Telephony Subsystem, it asks for a User Prefix
> and Password, and finally under the RmCm Subsystem, it asks
> for a User ID and Password.
> 
> Problem is that I can't find out how to set these up in
> CUCM 7.0 in either the CCX Installation Guide or the CUCM
> Guides.
> 
> I created a User Group called CCX AXL Admin and assigned
> the Standard AXL API Access role to it.
> I then created a Application User called CCX_AXL_Admin and
> added the user group I created. After some reading I also
> added the Standard CCM Admin User group (the CCX
> Installation Guide says Standard Unified CCX Administrators
> group and "Standard AXL API Access" roles in Unified CCX
> Communications Manager but I think they meant CCM and
> CUCM).
> 
> I also activated Cisco CTIManager and Cisco AXL Web
> Service.
> 
> I am right so far?
> 
> What do I need to do for the Telephony Subsystem, User
> Prefix, and the RmCm Subsystem, User ID ? How do I set those
> up in CUCM 7.0? Is there anything else I have to setup in
> CUCM? Is there any documentation that shows how to do all
> this?
> 
> I really appreciate all the help that the members of PUCKS
> provide.
> 
> Terry Glass
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