[cisco-voip] IP IVR ports

[Voice Noob]

I have a customer that wants to do an outbound campaign only. They have a
simple application that is going to read from a file, and place calls to
those users and leave a recorded msg. Is the only way to get outbound port
purchase agents? I know I need UCCX to do some of what they want but why do
I need to purchase agent licenses when I will not have any agents signed in?
Can anyone confirm this? Thanks. 

 

 

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