[cisco-voip] Time it takes to transfer a call
Ryan Ratliff
rratliff at cisco.com
Thu May 14 13:38:19 EDT 2009
I think you need to get a more detailed explanation of what part of
the transfer is taking so long. Delays in transfer can be everything
from interdigit timeout to high cpu on the server.
Think of all the steps necessary for a transfer to take place and
walk the receptionist through them to find out exactly where the
delay is.
-Ryan
On May 14, 2009, at 12:36 PM, Matthew Loraditch wrote:
Are there any settings dealing with this? Or any reason it would take
a while? I have a receptionist saying it takes 20-30 seconds to
transfer a call to a specific extension and I need nothing out of the
ordinary on that phone or line.
Thanks!
Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593
Visit us at www.heliontechnologies.com
Support Issue? Email support at heliontechnologies.com for fast assistance!
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