[cisco-voip] CMM Gone from IOS SW Downloads Page again (WAS: CMM-ACT Transcoding - DSP locked active)

Matthew Linsemier mlinsemier at apassurance.com
Thu May 14 17:58:50 EDT 2009


Again, be careful with this release if you are doing any calls from g729
phones, as I always just get dead air.  Downgrading to 12.4(21)MD fixes the
issue though (or using 12.4(15)T9).


On 5/14/09 5:51 PM, "Erick Bergquist" <erickbee at gmail.com> wrote:

> Hmm, if you go under...
> 
>  Cisco IOS and NX-OS Software  > Cisco IOS Software Releases 12.4
> Mainline  > Cisco Catalyst 6509 Switch  > Cisco Catalyst 6500 Series
> Communication Media Module  > IOS Software
> 
> It is there, 12.4(25)MD for the CMM. Downloading the IOS now.
> 
> On Thu, May 14, 2009 at 4:45 PM, Peter Slow <peter.slow at gmail.com> wrote:
>> *sigh* - someone double check me on this.
>> 
>> Matt, How were you downloading your IOS for the CMM? I didnt recognize
>> the 12.4(25) rev you you had mentioned and wanted to check if it was
>> in fact mainline, or if MD was some particular train of code you'd
>> decided to run. I can't seem to do that, because the CMM appears to
>> have magically disappeared from the list of available platforms to
>> download IOS for. What steps are you taking to obtain software when
>> you go to download it? Perhaps I'm doing something wrong.
>> 
>> update:
>> if you look really hard, and  click    Routers  > Cisco Catalyst 6509
>> Switch, at the very very bottom of the page that comes up
>> http://tools.cisco.com/support/downloads/go/InterfaceModuleSWT.x?mdfid=268438
>> 000&mdfLevel=Model&treeName=Routers&modelName=Cisco%20Catalyst%206509%20Switc
>> h&treeMdfId=268437899
>> 
>> ...You can find a link for "Cisco Catalyst 6500 Series Communication
>> Media Module " -- However, if you search for "cmm" "communication" or
>> "media" where it lets you enter platform names, you won't get any
>> hits. This is not where it was originally located. the CMM used to be
>> at the same level of hierarchy as the 2800s, 3800s etc.
>> 
>> -Pete
>> 
>> 
>> On Thu, May 14, 2009 at 5:27 PM, Peter Slow <peter.slow at gmail.com> wrote:
>>> Ewww, somethign on your CMM is breaking in your particular call flow.
>>> This looks like a bug in the DSP firmware. SCCP knows the calls are
>>> gone, but either hasn't correctly signalled that to the DSPware or
>>> somethign else bad happened with the DSP messaging that caused the
>>> channels not to be released.
>>> 
>>> if you are determined to run the mainline code, you're going to need
>>> to open a TAC case to figure out what bug you're hitting. There are
>>> going to be a host of debugs you'll need to turn on on the CMM and
>>> once they're on, you'll need to monitor it until you see an
>>> inconsistency between the "sh sccp connection"  and the "sh mediacard
>>> conn" commands.
>>> 
>>> Doing s no sccp/sccp doesnt fix your issue because the problem isnt
>>> occurring in that layer of the IOS code. what you CAN try doing is
>>> unconfiguring the mediacard resource-pools (shoudl be near the top of
>>> your config in a show run) but that requires removal of the pool from
>>> the dspfarm profile and is kind of annoying. Might still be better
>>> than rebooting if that clears the sessions though. a reboot will
>>> certainly work, but i'd expect that you'd keep hanging sessions until
>>> you run out of channels, at which point you'd start hearing reorder
>>> again.
>>> 
>>> can you define "virtually identical configurations" a little further?
>>> 
>>> your calls are getting reorder tone because CUCM believes the ACT to
>>> have available sessions, the SCCP stack on the CMM is reporting
>>> available sessions, and so CCM thinks it's a valid resource to
>>> allocate, but upon sending the xcoder an ORC, there's most likely a
>>> failure and CCM is probably getting back an OLCAck with a status of 1
>>> since there really were _not_ resources available on the transcoder it
>>> just allocated.
>>> 
>>> -Pete
>>> 
>>> 
>>> On Thu, May 14, 2009 at 1:31 PM, Matthew Linsemier
>>> <mlinsemier at apassurance.com> wrote:
>>>> I am using transcoders for g729 (teleworkers) to g711 resources (UCCX, MPE,
>>>> etc.)...  On each of the CCM-ACT, I have one DSP allocated for xcode, 1 DSP
>>>> allocated for MTP, and 2 DSP allocated for conference.
>>>> 
>>>> To reiterate, the first CCM-ACT in the MRGL (vgw-01) works just fine.  This
>>>> is a second CCM-ACT (vgw-02) that is having the issue.  Both of them are
>>>> identical OS, identical hardware, and virtually identical configuration.
>>>> The interesting thing is, that when the xcode on vgw-02 is registered (with
>>>> all of the mediacard connections for this DSP showing active, calls ring
>>>> busy even though the first CCM-ACT in the group list has available
>>>> resources.
>>>> 
>>>> Now, even doing a no shut and doing a no sccp / sccp wont bring the DSP
>>>> back
>>>> up.  I wonder if I have some failing hardware..
>>>> 
>>>> n-eln1-vgw-02#sh sccp all
>>>> SCCP Admin State: UP
>>>> Gateway IP Address: 10.x.x.x, Port Number: 2000
>>>> IP Precedence: 5
>>>> User Masked Codec list: None
>>>> Call Manager: 10.x.x.x, Port Number: 2000
>>>>                Priority: N/A, Version: 5.0.1, Identifier: 1
>>>> Call Manager: 10.x.x.x, Port Number: 2000
>>>>                Priority: N/A, Version: 5.0.1, Identifier: 2
>>>> 
>>>> Conferencing Oper State: ACTIVE - Cause Code: NONE
>>>> Active Call Manager: 10.x.x.x, Port Number: 2000
>>>> TCP Link Status: CONNECTED, Profile Identifier: 1
>>>> Reported Max Streams: 64, Reported Max OOS Streams: 0
>>>> Supported Codec: pass-thru, Maximum Packetization Period: N/A
>>>> Supported Codec: g711ulaw, Maximum Packetization Period: 30
>>>> Supported Codec: g711alaw, Maximum Packetization Period: 30
>>>> Supported Codec: g729r8, Maximum Packetization Period: 30
>>>> Supported Codec: g729br8, Maximum Packetization Period: 30
>>>> Supported Codec: g729ar8, Maximum Packetization Period: 30
>>>> Supported Codec: g729abr8, Maximum Packetization Period: 30
>>>> Supported Codec: g723_6.3, Maximum Packetization Period: 30
>>>> Supported Codec: g723_5.3, Maximum Packetization Period: 30
>>>> Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
>>>> Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
>>>> 
>>>> MTP Oper State: ACTIVE - Cause Code: NONE
>>>> Active Call Manager: 10.x.x.x, Port Number: 2000
>>>> TCP Link Status: CONNECTED, Profile Identifier: 3
>>>> Reported Max Streams: 128, Reported Max OOS Streams: 0
>>>> Supported Codec: pass-thru, Maximum Packetization Period: N/A
>>>> Supported Codec: g711ulaw, Maximum Packetization Period: 30
>>>> Supported Codec: g711alaw, Maximum Packetization Period: 30
>>>> Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
>>>> Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
>>>> 
>>>> 
>>>> SCCP Application Service(s) Statistics:
>>>> 
>>>> Profile Identifier: 1, Service Type: Conferencing
>>>> TCP packets rx 4, tx 6
>>>> Unsupported pkts rx 0, Unrecognized pkts rx 0
>>>> Register tx 1, successful 1, rejected 0, failed 0
>>>> KeepAlive tx 1, successful 1, failed 0
>>>> OpenReceiveChannel rx 0, successful 0, failed 0
>>>> CloseReceiveChannel rx 0, successful 0, failed 0
>>>> StartMediaTransmission rx 0, successful 0, failed 0
>>>> StopMediaTransmission rx 0, successful 0, failed 0
>>>> PortReq rx 0
>>>> PortRes tx 0, successful 0, failed 0
>>>> PortClose rx 0
>>>> QosListen rx 0
>>>> QosPath rx 0
>>>> QosTeardown rx 0, send 0, recv 0, sendrecv 0
>>>> QosResvNotify tx 0, send 0, recv 0, sendrecv 0
>>>> QosErrorNotify tx 0, send 0, recv 0, sendrecv 0
>>>>   err0 0, err1 0, err2 0, err3 0, err4 0, err5 0,
>>>>   err6 0, err7 0, err8 0, err9 0, err10 0, err11 0,
>>>>   err12 0
>>>> QosModify rx 0, send 0, recv 0, sendrecv 0
>>>> UpdateDscp rx 0
>>>> Reset rx 0, successful 0, failed 0
>>>> MediaStreamingFailure rx 0
>>>> MediaStreamingFailure tx 0
>>>> Switchover 0, Switchback 0
>>>> 
>>>> 
>>>> Profile Identifier: 3, Service Type: MTP
>>>> TCP packets rx 5, tx 7
>>>> Unsupported pkts rx 0, Unrecognized pkts rx 0
>>>> Register tx 1, successful 1, rejected 0, failed 0
>>>> KeepAlive tx 2, successful 2, failed 0
>>>> OpenReceiveChannel rx 0, successful 0, failed 0
>>>> CloseReceiveChannel rx 0, successful 0, failed 0
>>>> StartMediaTransmission rx 0, successful 0, failed 0
>>>> StopMediaTransmission rx 0, successful 0, failed 0
>>>> PortReq rx 0
>>>> PortRes tx 0, successful 0, failed 0
>>>> PortClose rx 0
>>>> QosListen rx 0
>>>> QosPath rx 0
>>>> QosTeardown rx 0, send 0, recv 0, sendrecv 0
>>>> QosResvNotify tx 0, send 0, recv 0, sendrecv 0
>>>> QosErrorNotify tx 0, send 0, recv 0, sendrecv 0
>>>>   err0 0, err1 0, err2 0, err3 0, err4 0, err5 0,
>>>>   err6 0, err7 0, err8 0, err9 0, err10 0, err11 0,
>>>>   err12 0
>>>> QosModify rx 0, send 0, recv 0, sendrecv 0
>>>> UpdateDscp rx 0
>>>> Reset rx 0, successful 0, failed 0
>>>> MediaStreamingFailure rx 0
>>>> MediaStreamingFailure tx 0
>>>> Switchover 0, Switchback 0
>>>> 
>>>> CCM Group Identifier: 1
>>>>  Description: None
>>>>  Binded Interface: GigabitEthernet1/0, IP Address: 10.1.1.228
>>>>  Associated CCM Id: 2, Priority in this CCM Group: 1
>>>>  Associated CCM Id: 1, Priority in this CCM Group: 2
>>>>  Associated Profile: 3, Registration Name: MTP_HW_VGW-02
>>>>  Associated Profile: 2, Registration Name: M040015636e56e4
>>>>  Associated Profile: 1, Registration Name: C030015636e56e4
>>>>  Registration Retries: 3, Registration Timeout: 10 sec
>>>>  Keepalive Retries: 3, Keepalive Timeout: 30 sec
>>>>  CCM Connect Retries: 3, CCM Connect Interval: 10 sec
>>>>  Switchover Method: GRACEFUL, Switchback Method: GRACEFUL_GUARD
>>>>  Switchback Interval: 10 sec, Switchback Timeout: 7200 sec
>>>>  Signaling DSCP value: cs3, Audio DSCP value: ef
>>>> 
>>>> 
>>>> Total number of active session(s) 0, and connection(s) 0
>>>> 
>>>> 
>>>> Total number of active session(s) 0, and connection(s) 0
>>>> 
>>>> SCCP Application Service(s) Statistics Summary:
>>>> Total Conferencing Sessions: 0, Connections: 0
>>>> Total Transcoding Sessions: 0, Connections: 0
>>>> Total MTP Sessions: 0, Connections: 0
>>>> Total ALG-Phone Sessions: 0, Connections: 0
>>>> Total BRI-Phone Sessions: 0, Connections: 0
>>>> Total SCCP Sessions: 0, Connections: 0
>>>> 
>>>> 
>>>> On 5/14/09 11:21 AM, "Peter Slow" <peter.slow at gmail.com> wrote:
>>>> 
>>>>> Matt, would you please post a "sh sccp all" for us - i'd like to see
>>>>> what connections that says the sccp stack expects to be open (or
>>>>> half-open ;)
>>>>> what sort of scenario are you usign your transcoder is, coudl you tell
>>>>> us? is it being for a SIP trunk vs. h323 and so on...
>>>>> 
>>>>> On Thu, May 14, 2009 at 9:58 AM, Matthew Linsemier
>>>>> <mlinsemier at apassurance.com> wrote:
>>>>>> Hey all,
>>>>>> 
>>>>>> I¹m running into a weird issue. I have two CMM-ACT modules configured
>>>>>> identically across two 6509 switches registered to two UCM 7.0.2.21010-2
>>>>>> servers (latest ES, pub and sub).  All of the needed items are configured
>>>>>> (Media Groups, Media Group Lists, etc.).  For some reason on the second
>>>>>> CMM-ACT, the xcoder seems to be full of connections, even though I shut
>>>>>> down
>>>>>> both the profile as well as SCCP.  Users will get a fast busy if the
>>>>>> profile
>>>>>> is in no shutdown mode and SCCP is enabled (even though there are free
>>>>>> resources on the other xcoder CMM-ACT).
>>>>>> 
>>>>>> n-eln1-vgw-02#sh mediacard connections
>>>>>> Id  Type  Slot/  RPort SPort RxPkts TxPkts Remote-Ip
>>>>>>           DSP/Ch
>>>>>> 1   xcode 2/1/1  0     0     0      0      0.0.0.0
>>>>>> 2   xcode 2/1/2  0     0     0      0      0.0.0.0
>>>>>> 3   xcode 2/1/3  0     0     0      0      0.0.0.0
>>>>>> 4   xcode 2/1/4  0     0     0      0      0.0.0.0
>>>>>> 5   xcode 2/1/5  0     0     0      0      0.0.0.0
>>>>>> 6   xcode 2/1/6  0     0     0      0      0.0.0.0
>>>>>> 7   xcode 2/1/7  0     0     0      0      0.0.0.0
>>>>>> 8   xcode 2/1/8  0     0     0      0      0.0.0.0
>>>>>> 9   xcode 2/1/9  0     0     0      0      0.0.0.0
>>>>>> 10  xcode 2/1/10 0     0     0      0      0.0.0.0
>>>>>> 11  xcode 2/1/11 0     0     0      0      0.0.0.0
>>>>>> 12  xcode 2/1/12 0     0     0      0      0.0.0.0
>>>>>> 14  xcode 2/1/14 0     0     0      0      0.0.0.0
>>>>>> 13  xcode 2/1/13 0     0     0      0      0.0.0.0
>>>>>> 15  xcode 2/1/15 0     0     0      0      0.0.0.0
>>>>>> 16  xcode 2/1/16 0     0     0      0      0.0.0.0
>>>>>> 17  xcode 2/1/17 0     0     0      0      0.0.0.0
>>>>>> 18  xcode 2/1/18 0     0     0      0      0.0.0.0
>>>>>> 19  xcode 2/1/19 0     0     0      0      0.0.0.0
>>>>>> 21  xcode 2/1/21 0     0     0      0      0.0.0.0
>>>>>> 20  xcode 2/1/20 0     0     0      0      0.0.0.0
>>>>>> 22  xcode 2/1/22 0     0     0      0      0.0.0.0
>>>>>> 23  xcode 2/1/23 0     0     0      0      0.0.0.0
>>>>>> 24  xcode 2/1/24 0     0     0      0      0.0.0.0
>>>>>> 25  xcode 2/1/25 0     0     0      0      0.0.0.0
>>>>>> 26  xcode 2/1/26 0     0     0      0      0.0.0.0
>>>>>> 27  xcode 2/1/27 0     0     0      0      0.0.0.0
>>>>>> 28  xcode 2/1/28 0     0     0      0      0.0.0.0
>>>>>> 29  xcode 2/1/29 0     0     0      0      0.0.0.0
>>>>>> 30  xcode 2/1/30 0     0     0      0      0.0.0.0
>>>>>> 31  xcode 2/1/31 0     0     0      0      0.0.0.0
>>>>>> 32  xcode 2/1/32 0     0     0      0      0.0.0.0
>>>>>> Total: 32
>>>>>> 
>>>>>> We¹ve never had much trouble with these before so I am trying to
>>>>>> determine
>>>>>> if its a IOS issue (we are running 12.4(15)T9 or a new issue with the
>>>>>> newer
>>>>>> UCM ES.  I suspect that if I restart the CMM, that the problem may
>>>>>> resolve
>>>>>> itself.  The other DSP¹s registered with CallManager (conference and MTP)
>>>>>> work just fine.  The question is when will it crop up again.
>>>>>> 
>>>>>> I would prefer to run 12.4(25)MD on the voice gateways, but there seems
>>>>>> to
>>>>>> be a bug with g729 phones placing calls as all you get is dead air.
>>>>>>  Downgrading to 12.4(22) or 12.4(15)T9 fixes that issue.
>>>>>> 
>>>>>> Anyone seen anything like this before.
>>>>>> 
>>>>>> Matt
>>>>>> 
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